No one was wearing masks Vehicle had dried mud on the inside floor boards & exterior front was covered in bugsCheree T.
Trailer Rental & Towing in Palestine, TX at Carrolls Automotive Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Palestine, TX 75801
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Palestine, TX 75801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Counter lady was awesometammy B.
No issues, all goodJames M.
Very friendlyronald R.
Wonderful customer service, by far the most easiest experience I have ever had renting a moving truck. THANKS!!!!!Elissa A.
Check-out and return was speedy, courteous and professional. The people at Carroll's were a pleasure to deal withRichard K.
I did have trouble with signing into the website, so I had to call the 800 number for assistance. The man that I spoke to was not very nice and was quite rude.melissa D.
Make sure all lights work on equipment before renting it out to customers, had to change trailers because lights did not work on 1st 1 And since tongue does not have a jack on them it makes it very heavy to lift to hook up!FLOYD S.
We were charged for a furniture dolly and did not receive it with our truck. We picked up on a Saturday and could not get ahold of any workers from the location.Jeren G.
Contrary to many of the reviews I have seen regarding this location, I have used Carroll's multiple times and have been very impressed with their professional courtesy. With this rental, there was a discrepancy in the amount of fuel in the tank and what the records reflected but it was very easily resolved by notifying the agent at Carroll's of the difference, who immediately notified her ASM and the change was made electronically before I returned the truck.Rodney C.
There was an extra day charge and we returned it a day early. I sent an email and have not heard back on it yetRosendo M.
We were given a quote then it turned out to be more when picked up. We were told we couldn't return a trailer to this location because of the extra mileage charges. Ashley finally got someone to agree to a small refund to compensate for charging is double what we were told. I appreciate her efforts but we should have been informed correctly to begin with. And, not their fault at all, bit the orig9nal dropped location had moved and we spent forever trying to figure out what to do. We wasted a lot of precious time. And why does uhaul insist on forcing us to pay for 2 days when we were only going less than 200 miles? We had it less than 24 hours but had to pay for 2 days because uhaul says that is what we have to do?????? Ridiculous.RONALD C.
Don't play with people's lives !!!Michael C.
The return app did not work. Was on hold for almost an hour. Called in the following morning and this location took care of the check in very quickly and were also very helpful.Mark E.
Verify equipment with customer. I request counter check-out, but was asked to verify equipment myself by mobile.David F.
Would answer the phone. Took me three days to get ahold of these clownsBradQatar B.
The vehicle tow dolly had a bad and rigged up strap. It was the main strap for the tire to the Dolly'. Not their fault I didn't notice till they were closed and we had to leave and it still worked.teddy K.
You need to put stabilizing legs on your trailers so they don't tetertotter, something that folds down.Robert M.
The staff at location went above and beyond to help me get the trailer and ensure i was satisfied. Will go there again for my next uhaul needed. Shelley InnesShelley I.
It would be better if the drop box was by the entrance to the business, instead of by the entrance to the garageJoseph P.
I am not tech savvy but this location was easy to locate. We had a small challenge trying to get the lock off , but that's cus we were turning it wrong. How many idiots does it take to unlock a lock? Got the truck with ease overall.Jordan B.