Overcharged. Said I had the rental for two days when I did not. Also, did not have the equipment I reserved when I arrived.Kayla J.
Trailer Rental & Towing in Pasadena, TX at Day 2 Day Grocery
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Pasadena, TX 77502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2 Average Customer Rating
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The man who accepted the return was dismissive and asked me to wait while he assisted other customers who arrive AFTER me. I waited in line for my turn and was then asked to wait. It took an additional 15 minutes after an already stressful moving experience.RONEITA S.
Please speak with the location about properly training employees to use U-Haul software and procedures. The employee did not know what to do to rent a uhaul when I arrived.Sergio R.
Do not send anyone to that location. The individuals were not sufficiently informed. The individual could not operate the software. I was charged for items I did not want and was told I had to have or could not take the truck. I was there 1hr 45min.Debra M.
They were unfamiliar with check in process or payments. Took a long time to check in. The ladies were kind but were not trained to know what to do. When I returned the vehicle the owner was rude when I let them know the gas gauge may be broken. He laughed when I told him and maybe he tampered with it. Who knows. I would not do business there again as the uhaul at 45 and Monroe is fast, kind and very well trained.Jocelyn S.