I rented a trailer for three days. Returned it after two, got charged for three. Just be careful what you ask for. The trailer was in good condition and available when I needed it.KEVIN D.
Trailer Rental & Towing in Pegram, TN at Parts City of Pegram
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pegram, TN 37143
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 5/23/2021: Fermé
- 6/6/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Pegram, TN 37143
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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Rude, not helpful. Had to wait 30 min for person to â€œcharge their phoneâ€ before checking me out. No apologies or explanations why truck not avail when arrived. Had to call 800 # for explanation.Richard B.
We went to do the 24/8 pick up, for 7 AM and drove 30 minutes away and then was notified after we checked and that we had to wait until the place opened. I had to then take time off of work to drive my husband back. It was unorganized-and our experience was also due to the people who owned the pick-up place. They were as unhelpful and rude as can possibly be. The extras and inconvenience with the ap and digital check-in was not convenient and time consuming.Joshua G.
The staff were rude, unfriendly and took forever.Cody A.
No fee for cleaning. All equipment was returned in good and clean condition. I want a refundGARY G.
I wasn't a fan that it was the closest location to get a van. It was completely out the way.Brandon G.
There are signs everywhere that say no U-Haul parking which is not particularly helpful when trying to drop off a truck after hours. I mean, where CAN I park this thing? I showed up a few minutes before the location opened, and the female manager at this location driving a pickup (that had "Parts City" on the side of it) said I had to move the truck. She did not say hello or good morning or offer any help of any kind--she just that I needed to move the truck. She did not say where I should move the truck--until I asked her where to move the truck. Not friendly. The online/app drop off was smooth and easy, however. I took a few pictures and answered a few questions to be out of there quickly before the Grinch manager came out again.Hugh C.
Had pick up time of 7am, which included a number of furniture pads. For whatever reason online contactless pickup wouldn't work, it told me had to pick up in person. Store opened at 7, but at 745, owner told me they didn't start U-Haul orders until 8. So at 8 I go back in and get checked out, but furniture pads weren't in truck. After about 20 minutes got them all together. The biggest problem with the delays was that I had moving help waiting for me at the house for over an hour. If the U-Haul side business is such a pain, don't do it.ROBERT G.
It was closed, unable to rateKim M.
This truck was FILTHY! There was a noxious dust covering the cargo floor/walls, whatever it was made my guys sick. The damn ramp was broken and the customer service was sub-par in attempting to fix that issue. Terrible!KENNETH G.
The folks were nice.Casey B.
Like This Uaul...donald B.
Very thorough in ensuring safe usage of trailerRobert I.
Meet a new friends at rental facilities.WILLIAM S.
Turn in using the app was quick and accurate.Mark G.
I was double charged for the rental. I was charged for pickup and i was charged again the same amount plus the addtionial mileage that I drove when I returned the equipment. I will be calling Parts City of Pegram or U-Haul today to get a refund for my money. You need to make the mobile pickup/return process easier and more convenient. It took a very long time just to pickup/return the eqiupment.Benjamin L.
The owner wasn't normally open on Sunday but he happened to be there when I dropped the truck off. He checked me in and saved a trip back the next day.DARRELL B.
Very lengthy process one size trucks to pick from lot was empty except for 3. 5x9 trucksTIMOTHY G.
I was quoted one price and charged a different price even though I went the mileage predicted. Other than that over all good place to rent from. People are friendly as well.SCOTT M.
The proprietor was present but claimed not to do Uhaul after 5. So I used mobile pick up which was fine except that the proprietor didn't use the indicated key lock box so I spent 15 looking for it and chatting with the Uhaul online representative before he came out to give me the key.Conor M.
Man at store did not seem like he wanted to help or have anything to do with UHaul setup. I was having issues with downloading app even though i did self check in, and was telling him that, but he just stood there and stared at me for awhile before saying anything. Also did not provide correct dolly, first gave me a small one, I had paid for a furniture one, then when I told him he ended up giving an appliance one. Would not recommend here as he did not seem to want anything to do with the UHaul setup.CHRISTOPHER H.
Tried to do remote check-in. Called ahead and was told I wouldn't need additional ID or have to go in. Arrived, checked in, and had to take a selfie, then a picture of my DL, then a picture of my passport (which I brought just in case). Was finally instructed to check the back of the truck for a "word lock." After examing the truck for about five minutes and determining there was no such lock, eventually went inside where they had the key. The whole point of doing the remote check-in was to save time and avoid having to go inside -- neither of which were accomplished. Also, the radio speakers had been set to full rear, when there were no rear speakers, so it took us about 10 minutes to figure out why the radio was on but we couldn't hear anything. On top of all of that, having to pay for gas, as well as milage charge feels like a rip-off. It should be one or the other.Maria W.
Very nice employees.Ryan M.
About what you'd expect from a U-Hall dealership in a small Tennessee town.Jim B.