The mgr was very rude and didn't want to help us with the pick up. I had to go to my car to get online, which was slow due to poor Wi-Fi reception. There were no keys in the key box! He left to go find keys, then gave us the wrong keys. It took way too much time to finish this transaction and get on the road. Another worker apologized. I wouldn't recommend this place ever.Nathan T.
The Short Stop
(U-Haul Neighborhood Dealer)
Pour nous contacter
Phenix City, AL 36867
- Mon–FriDe 8 h am à 7 h pm
- SamediDe 8 h am à 6 h pm
- DimancheDe 10 h am à 5 h pm
Heures d'ouverture spéciales
- 4/6/2023: 12h00 pm à 6h00 pm
- 4/7/2023 - 4/9/2023: Fermé
- Retour client 24 heures
Services dans cet établissement :
One-Way and In-Town® Rentals in Phenix City, AL 36867
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Worker signed me up for maximum insurance amount without asking me if I even wanted it (in my original, online reservation I chose no insurance). He likely did this to maximize his kickback amount.Patrick M.
The trouble engine light was on. I did the mobile check in at 6:00am. Since I noticed this at the end/odometer part of the process, I could just cancel and start over. I was told that I had to wait for manager to come in, which might be Monday, two days later. I could check out another Uhaul at another location until this one was cancelled. I went back to original location at 9:00am and get it cancelled, then was able go to other location and get a truck, four plus hours after my 6:00am original start time. Several calls were made during this, including customer service, roadside assistance, and traffic. It shouldn't have been that difficult to correct the situation and move on.james W.
The guy was very rude. He wouldn't unhook the trailer and told me if he did it would be an extra charge. When I told him I don't know how, He yelled at me saying â€˜take it somewhere else', with other customers in the store so bad that the customer was the one that actually unhooked the trailer. His store was very nasty, trash overflowing the trash can. He totally had me in tears. Every word that came out of his mouth he was yelling. I called a rep at my pick up location and told the manager and she even heard him yelling. After 24 hrs of moving, this was not a good experience at all. That location should not be used for Uhaul.Dawn E.
I wasn't satisfied with the service due to the fact that when I got the truck it wasn't clean on the inside and it was on 1/4 tank of gas. I had to put gas in, in order to get where I was going.timothy W.