I reserved two furniture dolly's, two utility dolly's and 24 blankets with my order and none were provided. I had to run around town to other U-Haul locations to find a single furniture dolly so I could complete my move.
Theodore J
Coast To Coast Liquidators
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals à Phoenix, AZ 85051
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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One person said they did not accept U-Haul but the other personnel person did say this was the correct place. U-Haul contacted me several times about where we dropped it off as the place was closed Sunday and Monday. We had dropped it off on Saturday. Not sure this is a good place for drop-offs.
Marla TI would prefer an authorized U-Haul dealership with a full store
Steve LMy bill was extremely high!! I have no ide how to get an itemized bill. It’s almost $200 dollars for a forty dollar day!
Millie GTerrible experience.. ran me in circles to 3 different locations saying they didn't have the truck that I reserved a week prior to picking it up. The last location wasn't open until 11 am and we had reserved truck for 9:30 am..So an hr. Of our time and gas was spent running around. The truck was parked outside the location overnight with a lock box key retrieval ..I had to redo my reservation again on app. which was tedious and frustrating..got to end and said agent checking contacts then said OOPS! Something went wrong. So frustrated and hot in Phx. Az. We waited until employees showed up. I also called U-haul and talked to a rep that helped me get through the reservation app and simultaneously the employee helped open the key box and took us over to a dirty truck. Said he checked for damage and that it was secured in back with a zip tie. I looked and it was halfway opened. It appeared that some homeless person was inside and possibly pissed all over the floor of the truck. The employee then said he would go and get a mop and clean it up. Then came right back and said hid boss told him that wasn't their job to do that so refused to clean it. I asked for the mop so i could do it and they refused to assist me with it. I told them fuck it and left with the truck. Cleaned it up myself when got to my destination.
Willie H