Staff was very attentive, knowledgeable, and helpful.Michelle V.
Trailer Rental & Towing in Poughkeepsie, NY at Urban Beverages
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Poughkeepsie, NY 12601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 6h pm
- Dim : 11h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Poughkeepsie, NY 12601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
More equipmentMALIKH B.
Customer service was above par. Staff is very knowledgeable of what they are doing, especially Demetrius. Great experience overall.Demetrius W.
The van was nearly new and without a scratch on it. Great!Peter D.
When I picked up the vehicle is wasn't as clean as other times I have used U-Haul. The windshield had a big smear. Later in my trip I smelled something and there was liquid running on the floor. I found a jug of beer under the seat that was leaking. I had an issue checking out. I answered a question not realizing it would incur a charge. They fixed it but the app is not very fluid, especially when you are in a hurry. I'm willing to give them another chance.Michael B.
Better maintenance of the trucks--had a low tire pressure light when I rented the truck. Quick service when renting the truck, but slow service for returning it. I had a tax exempt form with me, but it wasn't easy to enter it into the sales system.Ronald R.
Reservation made online. Had to repeat the entire process at point of sales. It seems to me this defeats the purpose of making reservation online.James M.
Dont try and RIP me off and over charge me for not filling up gas when I put it exactly where it was at when I picked it upMichael C.
Online pickup had about a 15 minute wait from when I finished sending in my details to when an agent got back to me. Would've been faster to go inside to the counterMicah K.
Overall a good experience at this location. Staff very helpful. Bear in mind it does get busy on a Saturday when I went with other customers (not UHaul) waiting to be served.Andrew T.
Dropped off after hours with no issues.Christine S.
The drop-box location was not clearly marked. I needed to call customer support to find the key location and understand how the pickup would occur. It took an extra 45 min waiting outside in the cold to find out how and where to unlock the key. Very poor instructions from the Newburgh store who made this reservation.Brian C.
They were courteous and helpful.Susan M.
My reservation was for 10am but the store doesn't open until 10am. The cashiers were more interested in helping the lottery and beverage customers than me, who came in before most of the other customers. The truck was dirty and a lot of damage wasn't marked off.Raymond G.
the staff need more training, the manager were rude n rude, no business skill at all;Oliver P.
The area and the customer service given we're horrible.. they were rude and never checked the vehicle before we took it there was a piece of random bedframe left from the previous borrower..not acceptableKellie A.
The young woman who checked me in was very nice. It was difficult to locate and poorly marked as a UHAUL location, and workers too focused on beverages to provide quality serviceCheryl N.
Make sure the gas is were it is said to be. I picked up truck with 26519 miles went 2 miles supposedly was a full tank but was at 7/8 of a tank.Jenifer R.
WOULD LIKE A CALL FROM A MANAGER LOOK AT FILE TO SEE WHAT HAPPENED....................WILLIAM R.
Very professional and pleasant.Elizabeth V.
First of all I got an email 3 hours before I got there telling me I had already dropped off my trailer. When I got there a very nice young man asked my name and when I told him he indicated someone earlier had dropped off a similar trailer and he was so busy selling lotto tickets or cigarettes or beer that he didn't have time to look closely at their name and he thought it was me. That could have created quite a problem. Hopefully it won't.Fred P.
This issue has been escalated to management/customer service. Please contact me at anytime at 845-453-9831 I would love to speak to someone regarding this location and equipment that is rented from this location Pictures of vehicle rental have been taken, uploaded to management. Thank you for your time and looking into this matter.Thomas M.
Give discounts ??Nadine D.
Friendlier reception at this location. Truck was dirty.Gerardo S.
Too long of a wait time to rent and return.Abigail B.