I mean this was the an absolute worst experience I've ever had w uhaul or any truck rental service. I'm a Carley y trade but when things are slow I work for a very highly rated extremely professional and successful moving company. I have personally rented close to a dozen truck's myself and have been part of many moves both personal and professional. If you are thinking of renting a truck through the lockbox system and picking the truck up early I URGE YOU TO RECONSIDER! The system is trash and you are better off waiting for the place to open and doing the process in person. I never leave reviews but what i felt the need to write this to hopefully save someone the frustration time and money to avoid online transactions of any kind. Not only that but I would also strongly suggest renting to only rent from a u haul location and avoid businesses that rent u hauls as secondary income at all cost such as gas station's liquor stores etc. these people are not trained to a level in which they can provide quality customer service(which really isn't their fault). Best of luck fellow movers! anyone who works the higher position(s) at the company uhaul….. DEAR GOD! …. Address the absolutely atrocious keybox online system you have created. It is a nightmare and way too difficult. It could be miles easier. Like woooooowwwww!
JEFFREY B
Urban Beverages
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Poughkeepsie, NY 12601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Thank you
Barbara SThey need a new vehicle. The 20ft vehicle is a piece of crap. Runs terrible and filthy as hell. They gave me the vehicle on 1/4 of a tank. Smelled like Marijuana in the cab. Terrible experience for the money.
James MWhen you need a truck to move, you really have no choice. You really at others mercy.
Adrian GKeep it the way it is now
Barbara S