I ordered pads and none were provided. I gassed up before dropping off and somehow tank ended up less than 1/8 below where I started and was charged 27,5 I was charged a late return fee for overnight drop despite returning 15 h before it was due. I would not recommend this location.
Frank D.
Bogarts
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Poughquag, NY 12570
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Nothing - experience was incredible
Matt S.I reserved truck ,omitted the safe move,as not needed where. I was going. Got charged anyway strike one I picked up for for 10 hour rental at 8:30am. Dropped off at 5:00 pm same day, put keys in hand of employee who was too busy to check me in but said thanks I was charged a 20 dollar after hours fee despite the operations hours being 8 to 5 Strike 2 The truck was returned entirely empty and as I received it, no debris of any kind . No dirt Nothing. Owner charged me 45 dollars and said it was standard practice. Strike. 3 When I called him he pretended that someone else cleaned it and charged that. And. I would h a very to call u haul to sort it out. I tried that and got a 2 hour hold time. With call back option. Still waiting for call back,,, I called owner back to tell him that. And asked if truck still there,so. I could see what condition allegedly was. He said yes, so. I asked if uhaul sends someone out to clean it, he said yeah, . I asked who, and he admitted it was him Upon which. I told him that I know the truck was empty on return. I have been doing rentals for 40 years and never had an issue. He hung up on me I think it's a scam to generate more income for him And would never recommend this location. I intend to dispute through my credit card company if. U haul doesn't make it right
wayne S.The owner at this location was very helpful and courteous. Was professional and took care of my needs with the rental. Keep up the good work and business will flourish. God bless this good man.
Jimmy P.The operator is consistently great. Excellent customer service.
MICHAEL G.