The Clerc was very angry. I don't had my truck for the time that I was hired and the clerk don't give me extra time.. very bad experience. You have to change this locationLOUIS T.
Trailer Rental & Towing in Quebec City, QC at Entreposage Domestique St-Sacrement
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Quebec City, QC G1N3X6
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/24/2021: Fermé
- 6/25/2021 - 6/26/2021: 8h00 am - 5h00 pm
- 6/28/2021 - 7/1/2021: 8h00 am - 5h00 pm
- 7/3/2021: 8h00 am - 12h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Quebec City, QC G1N3X6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
J'ai Ã©tÃ© facturÃ© 25 pour le nettoyage mÃªme si le camion Ã©tait propre. J'ai appelÃ© la clientÃ¨le sur le service et la personne qui m'a assistÃ© n'a pas rÃ©solu mon problÃ¨me. Service horrible aux clients aprÃ¨s paiement. Je ne ferai plus affaire avec cette entreprise.Mike Alexandre S.
U-haul app and u-haul web site need improvment. Not able to add picture on the app to make the self check-in. Not able to connect my account on the web site (clicking the log in button foes nothing) always need to go by searching reservation. Cant select a location date with calendar when triing to modify a reservation. Web site just not work in french.Raphael S.
I don't receive any receipt for details on paymentGabriel P.
La personne ma expliquer tout les points qui non pas Ã©tÃ© expliquer au point de dÃ©part et mieux elle a pris le temps de rÃ©pondre Ã mes questionsGabriel B.
Service client dÃ©cevant.Antoine B.
Application et site internet Ã chier! Incapable de rendre un camion car votre le site ne fonctionne pas. On paye pour un service et vous n'Ãªtes pas capable de le fournir.Joffrey M.
The procedure to pick up the truck and to return it should be simpler. Have you taught of developing a mobile application instead of using your web site?CAMILLE C.
Excellent service at the Front Desk B-U-T My iPhone Battery was dead. Couldn't close my File on Site. Forgot to bring my charger. Mistake: Had Assume I could it at Home. Filled up the gas and left receipt on the dash. Wrote the mileage on a piece of paper. Passed the broom ðŸ§¹. Returned the key ðŸ”‘. Said to myself I will re-charge my iPhone and finish the paper work at Home. Not possible. Would've Had to return and drive back on site to close my Bill. Was sure in 2021, I could do it from Home like I did when I took a picture of my License when I sent it with the UHAUL Aop. Was very Easy to do. Not so, closing my dossier. To my SURPRISE, I was charged Â«Â $20Â Â» on my Â«Â $67Â Â» Bill. That's almost a Â«Â 30%Â Â» Penalty Fee !!! So, in short, if Â«Â UHAULÂ Â» wants to continue to have a Loyal Happy Client, then please just crÃ©dit my $20 Penalty Fee on my credit card. Just a question of principle. Thanks in advance. I Have used UHAUL since my College years and my move into my 1st apartment. Never went elsewhere !!! Sincerely, Denis Denis V. Bouchard, MBA Devexco International Inc. firstname.lastname@example.org Cell: 418.657.0260Denis V B.
Tres mauvais service Ã la clientÃ¨le et personnel incompÃ©tent !Ibrahim M.
Tout Ã©tait okHelene B.
Better tires please. It's winter here!!ERIC PFALZGRAF S.
realy complicated to get the truck at first. took 1 hour. Website dosent work well. It was impossible to create the acount before being there. We've been told on phone it was normal beause it work with geolocalisation. When we arrived on site, it didn't work neither. Except this, it went wellRaymond S.
Les propriÃ©taires ne sont pas responsable de vos outils merdiques et font ce qu'ils peuvent avec Ã§a. Le site plante une fois sur deux pour rÃ©cupÃ©rer ou rendre le camion, l'application est complÃ¨tement inutile car juste une copie du site web sans aucune utilitÃ© supplÃ©mentaire.Joffrey M.
Le service est minable, c'est la derniÃ¨re fois que je fais appel Ã vos service. ExpÃ©rience trÃ¨s nÃ©gative. Si vous souhaitez poursuivre vos activitÃ©s au QuÃ©becd il faudra vous amÃ©liorer grandement.JACQUES G.
Process was a little long but overall I had a very good experience with the employee. Return process via web application was very easy to follow.NICOLAS G.
Rien, c'Ã©tait parfait, merciCaroline P.
Merci ! Tout Ã©tait bien. Bon service !Claude L.
The location was really fine. However, I had to pick up my truck and return it via the app, because I chose it. But the problem was that the app wasn't working so I had to call someone from uhaul for picking and for returning. It was a bit complicated and it took time (around 30-40 minutes each).mathieu M.
A major issue happened at the very beginning, with the self pick up. I have a smartphone (iPhone 8) and i've never succeded to complete first step (that U-Haul confirm my position). I have internet data, my battery was fully cherged and all the things were ok on my cell phone to locate me. But still, it never worked. By chance, the guy with who I was tried his smartphone and it worked right away. The thing is, it's not normal that it didn't work with my cellphone. Thank you to fix this issue, because if it happens once again, it will be the last time I rent a U-Haul truck.Dominic F.
Un my opinion thÃ© signalisation for parking the returned truck. I didn't know where to park until I left the key and saw a parking location bay map. In overall my experience was beyond my expectations.Francisco D.
Avoir un double de clef ,messenble que cest logiqueEric S.
I often rent trucks from U-Haul, but it is the first time at this location. I will definitely try and use this location on a regular basis as the service was excellent (the best I ever had with U-Haul).FRANCOIS G.
I can not speak French, the lady and gentleman that day tried hard to help me to finish the procedures to get the car . Thanks a lot.Jianzhong X.
Mieux expliquer au dÃ©part comment se passe une prise et retour de vÃ©hicule sans personne. Un coup on reÃ§oit un e-mail , un coup un texto.......Pierre-Christoph F.