La personne ma expliquer tout les points qui non pas Ã©tÃ© expliquer au point de dÃ©part et mieux elle a pris le temps de rÃ©pondre Ã mes questionsGabriel B.
Trailer Rental & Towing in Quebec City, QC at Entreposage Domestique St-Sacrement
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Quebec City, QC G1N3X6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Service client dÃ©cevant.Antoine B.
Application et site internet Ã chier! Incapable de rendre un camion car votre le site ne fonctionne pas. On paye pour un service et vous n'Ãªtes pas capable de le fournir.Joffrey M.
The procedure to pick up the truck and to return it should be simpler. Have you taught of developing a mobile application instead of using your web site?CAMILLE C.
Excellent service at the Front Desk B-U-T My iPhone Battery was dead. Couldn't close my File on Site. Forgot to bring my charger. Mistake: Had Assume I could it at Home. Filled up the gas and left receipt on the dash. Wrote the mileage on a piece of paper. Passed the broom ðŸ§¹. Returned the key ðŸ”‘. Said to myself I will re-charge my iPhone and finish the paper work at Home. Not possible. Would've Had to return and drive back on site to close my Bill. Was sure in 2021, I could do it from Home like I did when I took a picture of my License when I sent it with the UHAUL Aop. Was very Easy to do. Not so, closing my dossier. To my SURPRISE, I was charged Â«Â $20Â Â» on my Â«Â $67Â Â» Bill. That's almost a Â«Â 30%Â Â» Penalty Fee !!! So, in short, if Â«Â UHAULÂ Â» wants to continue to have a Loyal Happy Client, then please just crÃ©dit my $20 Penalty Fee on my credit card. Just a question of principle. Thanks in advance. I Have used UHAUL since my College years and my move into my 1st apartment. Never went elsewhere !!! Sincerely, Denis Denis V. Bouchard, MBA Devexco International Inc. email@example.com Cell: 418.657.0260Denis V B.
Tres mauvais service Ã la clientÃ¨le et personnel incompÃ©tent !Ibrahim M.
Tout Ã©tait okHelene B.
Better tires please. It's winter here!!ERIC PFALZGRAF S.
realy complicated to get the truck at first. took 1 hour. Website dosent work well. It was impossible to create the acount before being there. We've been told on phone it was normal beause it work with geolocalisation. When we arrived on site, it didn't work neither. Except this, it went wellRaymond S.
Les propriÃ©taires ne sont pas responsable de vos outils merdiques et font ce qu'ils peuvent avec Ã§a. Le site plante une fois sur deux pour rÃ©cupÃ©rer ou rendre le camion, l'application est complÃ¨tement inutile car juste une copie du site web sans aucune utilitÃ© supplÃ©mentaire.Joffrey M.
Le service est minable, c'est la derniÃ¨re fois que je fais appel Ã vos service. ExpÃ©rience trÃ¨s nÃ©gative. Si vous souhaitez poursuivre vos activitÃ©s au QuÃ©becd il faudra vous amÃ©liorer grandement.JACQUES G.
Process was a little long but overall I had a very good experience with the employee. Return process via web application was very easy to follow.NICOLAS G.
Rien, c'Ã©tait parfait, merciCaroline P.
Merci ! Tout Ã©tait bien. Bon service !Claude L.
The location was really fine. However, I had to pick up my truck and return it via the app, because I chose it. But the problem was that the app wasn't working so I had to call someone from uhaul for picking and for returning. It was a bit complicated and it took time (around 30-40 minutes each).mathieu M.
A major issue happened at the very beginning, with the self pick up. I have a smartphone (iPhone 8) and i've never succeded to complete first step (that U-Haul confirm my position). I have internet data, my battery was fully cherged and all the things were ok on my cell phone to locate me. But still, it never worked. By chance, the guy with who I was tried his smartphone and it worked right away. The thing is, it's not normal that it didn't work with my cellphone. Thank you to fix this issue, because if it happens once again, it will be the last time I rent a U-Haul truck.Dominic F.
Un my opinion thÃ© signalisation for parking the returned truck. I didn't know where to park until I left the key and saw a parking location bay map. In overall my experience was beyond my expectations.Francisco D.
Avoir un double de clef ,messenble que cest logiqueEric S.
I often rent trucks from U-Haul, but it is the first time at this location. I will definitely try and use this location on a regular basis as the service was excellent (the best I ever had with U-Haul).FRANCOIS G.
I can not speak French, the lady and gentleman that day tried hard to help me to finish the procedures to get the car . Thanks a lot.Jianzhong X.
Mieux expliquer au dÃ©part comment se passe une prise et retour de vÃ©hicule sans personne. Un coup on reÃ§oit un e-mail , un coup un texto.......Pierre-Christoph F.
The webside whent down a couple of times so I was supposed to get my truck at 11h00 AM But it tale me 45 minutes just to get it. I tried to contact you by phone but the wait was too longDenis D.
Le propriÃ©taire est tres gentil. Nous navons pas attendu , l'Ã©quipement etait prÃªt et pas cher. TrÃ¨s satisfaiteChristine R.
PremiÃ¨rement, procÃ©der au sondage dans la langue du client. C' est trÃ¨s insultant de se faire sonder dans une autre langue que le franÃ§ais. Si votre compagnie dÃ©sire desservir une clientÃ¨le francophone, elle doit minimalement parler dans sa langue surtout dans la ville de QuÃ©bec qui est 95% francophone. De plus, le site transactionnel doit Ãªtre issu en franÃ§ais alors qu'il est unilingue anglophone sans parler du service clientÃ¨le le plus horrible rencontrÃ©. La commis Ã©tait frustrÃ©e de la vie et sa mÃ©nopause ++ est demeurÃ©e permanente. Plus jamais je ne me prÃ©senterai Ã ce bureauSerge T.
It took 45 minutes to get the rental, person at the desk didn't know what she was doing. No experience on the computer, all was in English which was a problem for her. To my surprise they were open a few hours a day.William L.