The only input I really have is about the user interface experience when returning the vehicle. I had gone ahead and taken all the necessary photos for the return process, but could not upload said photos from my phone's gallery, and instead needed to take new photos during the return process. Being able to upload from a mobile gallery could help speed up the process, having one list of pictures to take without progressing the return process until all photos are taken (instead of taking pictures, submitting, taking more pictures on the next page, etc.),or maybe a more descriptive explanation on how the return process is for those doing it on the mobile app or mobile web browser could help speed up the process.
Joshua S.
RightSpace Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Queen Creek, AZ 85142
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Fix your app!!! It took 40 min to pickup my rental, I had to call. Not impressed. Same with return, app just looped, had to check out manually.
Stan T.The only issue was , no parking. There was only one handicap and one regular spot to park.
Sandy L.Great service, easy in and out in less then 5 minutes. They put your mind at ease. Awesome! I would rent from again and I am hopefully next weekend.
Jaime V.It's a darn good thing that the office was open when I went to pickup the truck because the online check-in app wouldn't work. All other apps on my phone worked fine, but not the UHaul app. This could have been a disaster because I was on a tight schedule with those helping me. Otherwise, an overall positive experience.
Kelli C.