The people were very great on helping me with the online pickupJames B.
Trailer Rental & Towing in Red Bud, IL at N&B Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Red Bud, IL 62278
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 8h am à 4h pm
- Mer : fermé
- Jeu : 8h am à 4h pm
- Ven au dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Red Bud, IL 62278
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Couldn't have ask for a better person to deal with in renting this. She went out of her way to make sure we had proper hitch and hook up. I have been renting uhauls for a long time and she was by far the very best hands down. Thanks need more like her in all businessesKathleen C.
The facility and employees at this facility were awesome! Great customer service. They went above and beyond. I HATE the online process and check-in. I'm a tech saavy person and have been using an iphone forever. The checkin process is always horrible. The website kept saying location services were not allowed, when they were clearly allowed on my phones options. It doesn't let you move on or go any further. If someone hadn't been at the office we wouldn't have been able to do the self check in.Mark D.
Always great service at this location!Juanita R.
I was charged for fuel when I brought it back with more fuel in it than when I picked it up. I did dispute the charges but that didn't go anywhere.Aaron F.
This was not a good experience. The moving day and pickup location were carefully planned out and movers were arranged. 24 hours prior to pickup a confirmation email was received, so I thought everything was on track. We went to the pickup location we had selected and they told us the truck was 35 minutes away. I had to pay for movers that were waiting on us, even when they weren't moving. UHaul said they called and left a message but their were no messages. This is a very flawed process. Why would you send out a confirmation email less than 24 hours saying the truck would be at our pickup location when UHAUL new prior to that the truck was not located at the facility we reserved? Someone from UHAUL could have drove the truck to our location or even that morning. I also selected in person pickup and drop off and that was changed by UHAUL to use the app. When I called to find the new pickup location they said it was closed. I had just spoke with someone there and they said they were open, yet UHAUL representative said it was closed. Clearly the system is flawed, and not meant to help the customer. Moving is extremely stressful already, then add the cost of everything. This was poor service, uncoordinated, and I expected better service from UHAUL. I don't see the point of having a customer make selections or a reservation when you're just going to do whatever you want anyway, and to not contact us in advance when you knew the truck was NEVER going to be at the location. The person at the counter said they never have the larger trucks at their location and was surprised they allowed us to choose it. UHAUL should have had the vehicle delivered to accommodate the customer or let us know right away that the truck was in a different location. Less than 24 hours prior to our move is horrible and to say that a message was left. There is no way to confirm the customer has received the information with this short of notice.Mark D.
Still haven't received my refund the dollys were not there wasted over 2 hours trying to figure out what to do never got a dolly. The lady I called and talked to was extremely rude and didn't seem to care if I got my dolly or anything didn't have any solutionChance K.
Work on equipment and fix the stuff need fixedGregory D.
I was confused with the requirements for drop off.Curtis H.
It would have been nice to have a jack provided to make hook up smoother.Brad T.
Don't knowRobin M.
I couldn't ask for anything better. Your equipment was convenient and ready to just hook up and go. Thank you for your serviceJAMES S.
This is a great independent type location. They are knowledgeable and helpful.Greg W.
Owner came in on her time off and helped set up the rental Was very much appreciated!gary D.
Everything was very good. Thank yougary D.
It's a new office so it's in progresssMichael C.
The gentleman who took care of our order was very patient, kind, and beyond knowledgeable of the process. The technical support for it was horrible, the website would not work, and was unsatisfactory.Doreen S.
I just want to say that every truck I have rented the box leaks in the front corner.Eric B.
Details of online rental info (mileage, etc) did not show up in system at time of rental - N&B team took care of discrepancies - thx!Hans R.
Your goodDENIS W.
Keep up the great service.Kevin C.
perfect experiencekyle H.
Had a great experience, thanks Todd for all of your help!mimi M.
Everything went well the air-conditioning worked well the truck ran good the brakes need a little work but all in all it was a good day.Craig V.