The lady who serve me was very professional. The truck was full of dirt on the drive's side. It's just a little something but I realy apreciiate the conveniance of the location and the fast service.DANIELLE B.
Trailer Rental & Towing in Repentigny, QC at Station Service Johnny Enr
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Repentigny, QC J6A2T7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4 Average Customer Rating
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I rented the truck for a block of 5 hours, I had no choice to rent it longer, so I had it from 7am-12pm. It was not long enough, I was rushed the entire time so it made my experience stressful, especially because they were charging $100 for every 10 minutes that you were late.....it's a bit exessive if you ask me. I arrived at the location at 645am and left at 7:20....but still had to have the truck back for 12pm....how is this my fault that they had to run around with other people, answer calls at the same time? When we rent for a block of 5 hours we want it for the full 5 hours, especially when you never have the choice to have it longer, any other company that I have rented with, always gave me choices of blocks of time in order to accommodate me. The staff there also will never win "personality of the year award either. Thank you.ERIC T.
I had to fight with one of the employees about refunding an article that I hadn't use. She was telling me that she don't take it back because of the covid... And she doesn't wanna listen to the customer. But at the end, her supervisor ends the fight and refund me. And her services wasn't well. SorryHUGO S.
We get the truck 2hr later.REAL R.
TrÃ¨s mauvaise expÃ©rience, la veille du dÃ©mÃ©nagement, personne n'a trouvÃ© bon de nous informer que nous n'aurions pas de camion. Heureusement, qu'on Ã©tait Ã notre affaire nous, on a finalement pu en trouver un Ã une hr de chez nous....CASEY B.
Ripped off.MARC-ANDRE E.
Camion en excellent Ã©tat propre et service impeccableMARC-ANTOINE D.
Le commis est arrivÃ© 1h en retard, soit 8h alors que c'Ã©tait supposÃ© ouvrir Ã 7h.Frederic L.
RÃ©servation via le site... Pas clair du tout car il mentionnait que nous devions rapporter le camion au plus tard avant le lendemain et de mettre les clÃ©s dans la boite. Nous avons dÃ» remettre le camion pour 17:00. Une chance le propriÃ©taire nous a laissÃ© jusqua 6 mais ca nous a vraiment mit dans le pÃ©trin car nous avons fait qu'un voyage et demi au lieu de trois. Resultat nous avons dÃ» terminÃ© avec un pick up sur 3 jours. De plus, nous avons dÃ» retourner sur place pour payer le gaz car le commis etait trop occupÃ© pour s'occuper de nous alors comme nous ne le savions pas nous avons mit les clÃ©s dans la boite et somme partie. Le camion etait toujours present dans le stationnement le soir donc il est clair que nous aurions pÃ» terminer notre dÃ©mÃ©nagement. Tres decu. DerniÃ¨re location chez uhautLionel L.
Je vais dÃ©poser plainte car vous m'avez obligÃ© les assurances ce qui est prohibÃ© par l'AMFFaouzi K.
le camion Ã©tait bien entretenu, la place de location est dÃ©suÃ¨te et le m prÃ©sent sur place est dÃ©sagrÃ©able, de mauvaise humeur, chiale +++. il Ã©tait mÃªlÃ© et m'a chargÃ© 2 x un montant de 39,02$ sur ma factureMartin L.
Misleading publicity.... Says $19.95 per day plus mileage, but.... Does not mention all the rest... $18.00 for coverage.... I have my own car insurance, so I am already covered... And I am pretty sure that all your rentals, vehicules/trucks and trailers are also covered with insurances paid by your company... Sooooo, why am I paying YOUR insurance coverage? But That's not all, noooon mister! I also had to pays $0,69/km, which was indicated to me right from the start, and which I agreed to. HOWEVER, I ALSO had to pay for the gas I used. Now, this is where I feel cheated and where I get mad. I work in Montreal, but sometimes have to drive to our head office on Ottawa. If I use my personnal car, my employer pays me back somewhere between $0,50 and $0,56 per km. That covers my gas and car "wear and tear" . So, would someone please explain to me why, again, I am paying double fees????? So, starting at what your company promotes, an "exceptional low price of $19.95/day plus the mileage ended up costing a grand and magnificent total of $ 82,00, give and take a few cents. Oh! And the cherry on top.... The franchise I went to was completely booked that day, and the next Day as well. Sooooo, to be certain that I would bring back the vehicule before 7 pm, the owner added on my rental bill that it would cost me a $100.00 per 10 minutes, should I be late.... A $100.00 FREAKING BUCKS PER 10 MINUTES!!!!!! I needed that rental too much to refuse, so I had to sign beside the comment as a confirmation of agrement. SO NO, I will NOT recommand your business to anyone of my entourage. No way JosÃ©, never, as in never, ever. I almost forgot, when I brought the van back, the owner had left. A single employee was working alone, at a rush jour, 5:30 pm, and was running around like a headless chicken. He was trying to coordinate dealing with 4 rentals at the same time, taking care of an elderly customer there to check and replay his lottery, AND dealing with customers at the gas pump, since this franchise is also a gas station, with service. The poor guy did his best, but was clearly overwhelmed by the situation. When my turn finally came, he apologized for the delay. I told him to take his time and I was fully aware he was alone. He confided in me that he only had two days left working there and that he felt sorry for the young teenagers he had trained to replace him. This employee deserves an amazing recommandation, if you ask meBRIGITTE M.
Facture plus Ã©levÃ© que convenu. 18$ de coverage non autorisÃ©PHILIPPE C.
Service au-delÃ de mes attentesJEAN-MARC B.
They dont have the small trailler ... but took the bjg trailler and paid for 2 days . I was better use a towingMAXIME P.
I didn't get the 10' truck that I rented online. The location denied that they didn't have it. And when I arrived they did have it! They just simply didn't want to rent it. I was forced to drive a 15' truck due to the urgency I had! I didn't have enough stuff to fill up a bigger truck! Also Uhaul rescheduled my reservation 2 days before and sent me to this location. Delaying my plans! When I scheduled everything with anticipation.Ivette N.
More vehicules, I was in need of a pickup but had to settle for a van. But other then that I was satisfied over all.Donald S. B.
The clerk was alone at 10 AM and he also had to deal with customers at the fuel pumps. He did his best and was very nice but someone else should've been there to help him out since there was a line-up of customers waiting to be served.Steve M.
Personnel courtois. Service rapide. Merci.FranÃ§ois V.
Manque de staffJEAN-FRANCOIS H.
Truck has not been cleaned before given to me (obvious mark of spillage and a good crust of dust on the dashboard). I had reserved 2 dolly and they were not available.Bruno R.
Bad service, my reservation wasnt prepared so i had to wait for the location to open, when someone came he wasnt able to see my reservation, it was very complicated, i was able to go with a truck 1h later and a big amount was taken on my credit card.... very disappointedCORRINE L.
Road service is vert poor. We had a flat and nobody at phone and on ly english service!!! We are in QuÃ©bec where the official language is French! We had to call and pay for a towing: 145$JOCELYNE L.
A little bit too much expansive ... But clean truck and good services. Thanks a lotJONATHAN N.