The attendant was very polite and I enjoyed him helping me.DARIUSH E.
Trailer Rental & Towing in Riverhead, NY at Riverhead Gulf
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Riverhead, NY 11901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2 Average Customer Rating
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I picked up and returned my truck from/to the Gulf gas station here in Riverhead. Upon pickup, it was the attendants first day and, even though I completed everything online, he was unprepared on how to manage the rental and didn't know how to process it. I found the truck to have dirt and hair all over the cab. When returning the truck, there was a different attendant. He also had no clue how to return the truck and asked us to step aside while he helped other people. I waited for nearly fifteen minutes as he ignored me to help other people. Finally I left, found the Dropbox and just left the keys in there. I followed up with a call directly to uhaul to explain the situation. Great customer service through uhaul directly, but the worst rental situation I've ever encountered at the store/location level. For future rentals I will only go directly to uhaul locations. This was terrible.Andrew K.