Trailer Rental & Towing in Rochester Hills, MI at U-Haul Moving & Storage of Rochester

4326 reviews

6875 N Rochester Rd   Rochester Hills, MI 48306
(On the corner of Rochester Rd and Tienken Rd)

(248) 218-0502

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(248) 218-0502

6875 N Rochester Rd
Rochester Hills, MI 48306
(On the corner of Rochester Rd and Tienken Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Rochester Hills, MI 48306

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Customer Reviews

Average Customer Rating

4326 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
1

I was charged for an extra day and I returned it on time.

George H. 
Rating:
3.0

Overall this experience was good with one exception. The woman who connected the trailer forgot to tighten the knob that tightens the trailer onto the ball. The trailer bounced off the ball on a bumpy road and I had to re-attach it. Fortunately no damage was done.

Timothy S. 
Rating:
3.0

Trying to check in and return via the link/website didn't work. Paying a $20 convenience fee because the online application doesn't work is frustrating and disappointing.

Stephanie D. 
Rating:
5.0

Just would like to suggest to keep few more dollys, because they were all out when we needed one.

Yusufuddin S. 
Rating:
1.0

Was billed for things that were not agreed for.

Vidyakant R. 
Rating:
2.0

I had to change my schedule around because of U-Haul. I originally booked my truck 2 or 3 weeks in advance, and then they called me to tell me I had to pick up at a new location and also drop it off at that location. The home I moved into was 50 minutes away from the uhaul pickup. Driving 50 minutes back to drop off the truck was not ideal and really threw my plans out the window. I don't know why I was able to rent a truck and schedule it for a location if they were going to be “short on trucks.”

Mark U. 
Rating:
5.0

When issues out of their control happened they bent over backwards to rectify the situation.

Gordon S. 
Rating:
4.0

no rearview camera and the airconditioner didnt work

Kenneth Z. 
Rating:
5.0

I received a call from customer service the prior day stating i could not get the trailer i reserved at the rochester location and had to choose from Clarkston Waterford or St Clair Shores...all far away from me. I actually opened a NEW reservation for that night/next day in Rochester and went and picked up the trailer. They had FOUR trailers in the size I wanted and no reservations for the next day. Why was I told to move my reservation!!??

Joseph A. 
Rating:
5.0

Very helpful and knowledgeable staff.

Philip L. 
Rating:
5.0

All good, no issues.

Jose H. 
Rating:
5.0

Great staff, great service.

David S. 
Rating:
5.0

Your staff member was outside waiting for my husband. He got out of the truck, handed the employee the keys, paperwork was finished and my husband was on his way home. He was VERY happy with the service and east of return.

LAWRENCE C W. 
Rating:
5.0

Everyone was very friendly and helpful. Particularly Noah. He went above and beyond helping me with my storage unit. Very professional and hard working.

Heather L. 
Rating:
3.0

Your check in and check out system did not work. At the location the associate had to back door the system. At check out/turn in the app. Did not work. I had to call in the morning

Stevenjohn T. 
Rating:
5.0

Excellent experience with U-Haul in Rochester Hills, MI Super service and I highly recommend!

Marc M. 
Rating:
3.0

Customer representative wasn't very friendly or informative. For someone who also works for U-haul as a dealer I would say my customer service is extremely better than what I received at an actual U-haul center!!!!

Holly A. 
Rating:
5.0

*There was wind noise at the passenger door/window area *The brakes were “spongy” (not tight)

Jimmy T. 
Rating:
5.0

Fast and efficient.

Robert S. 
Rating:
5.0

The ladies here are excellent, helpful and caring. Using them again very soon.

Brian M. 
Rating:
5.0

Great service

Kelly S. 
Rating:
5.0

I was helped by your employee Noah, and I wanted to mention that he personally made the experience the best it could be. He's great at his job and should be in management with how well he handled everything.

Jesse B. 
Rating:
1.0

THE TRUCK WAS NOT AVAILABLE AT THE TIME OR LOCATION THAT I SELECTED. I made a reservation for a truck to use one week in advance of the date needed. I also arranged for movers to help me move. The rental location I reserved the truck from needed to take the vehicle out for repair, so I was changed to another location further from my house. When I went to pick up the truck, I learned the rental location had been moved again to a location further from my home. I started the checkout process using my AP and learned the truck had been set up for hand pick up, not the mobile procedure. The rental location is not open on Sunday, so this was not possible. I called U Haul customer service and was informed their wait time was a 40-50 minute wait time before I would be helped. I called the Regional Customer Service manager, Ryan, at this point and got his voice mail. He sent me a text asking me to call another person. I was given an even larger truck at a new location further from my home. I had movers at my home beginning at 10:30 AM and finally took delivery of my truck and was home at 12:30 PM. I incurred and additional $180 of cost to pay the movers and was given a $50 credit from U Haul. I am very disappointed. My reservations have had a problem on two occasions now, resulting in delays and an inconvenience or having to drive to a location further away. I will find another rental to do business with in the future that handles my needs in a consistent and professional manner.

John J. 
Rating:
5.0

The trailer is listed as 5 x 9 ft but is actually only 52 inches wide on the interior of the trailer.

Kathyann B. 
Rating:
5.0

Noah was great.

MARK M. 
No reviews have been submitted for this location.

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