We dropped off after hours. Not sure if it was okay. The app said it was okay. Found a spot and dropped off. Maybe better place to drop during hours
REGINA H
Nicos Tires
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rock Island, IL 61201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Easy to get to this location, but it is in a very rough part of Rock Island, and very limited parking (only street parking during my drop off) due to their new/used tire business and other customers at tire business when I was there. However, U-haul employee came out to street to instruct me where to drop trailer, and was friendly and helpful. I have a very nice u-haul location close to my house I will use if I need a trailer in the future - they just were not able to take this trailer at this time per scheduler, but no problem for me to use Nicos if needed again. Overall, as I have said in my other prompted u-haul surveys during this trip, I will definitely use u-haul again - best service company I have ever dealt with! Please continue to use HUMANS to answer calls (vs A.I. that so many other businesses have started using) and continue your current communication via text and e-mail - it was perfect - and your reasonably short surveys too! Thanks again!
ROBERT LVery unprofessional. The owner was Late getting there to get my keys to our truck. Then the truck has 48 miles to empty when it was supposed to have 3/4 of a tank. Thank God I took a picture or the manager at the uhaul I dropped off the truck was going to try and charge me $136 to fill it. Bad experience with this place. William Allison
William AMy reservation was at 7am on Saturday the 13th. Not at 9 am. Had no cruise control and the steering wheel felt like it had a lot of play. Air not very cold either.
gerardo rHad a pick-up time scheduled at 2:00pm. When we arrived at 1:55pm, doors were barred and locked. Got someone from tire shop to call the person and was told they would be there in 10 min. I was told to walk 1/2 block away around the corner to find my truck. Driver side window was wide open and the drivers side seat and door were all wet from rain. There was a car trailer attached to the hitch. I walked back to the office to ask him to remove the trailer. At the time of making my reservation, I requested 24 moving blankets. When picking up the truck, he only had 3 blankets. I had to drive to u-haul locale on Kimberly in Davenport, which is the original location I requested to pick up the truck, to get moving blankets.
Robert W