I was extremely dissatisfied with my U-Haul experience. Booking was easy. Pick up was a nightmare. Sent to Figsboro location. Man tried to charge me for an extra day. Had no interest. U-Haul sent us to Virgil good location. Totally stressed out. Lady at this location did all she could. Her boss was not on site. Only paperwork I had was from where I made reservations in person. Not a good experience.
Judy G.
Lucky 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rocky Mount, VA 24151
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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In order for me to get my rental, the clerk had to take a picture of my ID with her personal cell phone and send it to the manger on his personal cell phone so he could process the order. This is highly unusual. In this day and age of being safe and secure, this was not. The process for this particular location needs to be reviewed and changed.
Kimniatha R.He was rude and acted as if my drop off area wasn't his problem and when I was told to drop off there after being given the run around he told me to take the truck home and leave his lot
Dustin B.Lucky Two went into my account and stole 44 dollars without asking!!! Then U Haul sent me to collections for 24.98. This company is a rip off. They lie and cheat the public daily. Over charge for everything. Totally disappointed with all the aggregation of dealing with idiots. Can't wait to hear what Brandon Cumming has to say. U-Haul your not getting a penny more from me!!!
Rick T.Convenience stores are not suited for U-Haul drop off or pick up. Staff are not trained enough or prepared to complete transactions properly or timely. I waited 45 minutes for someone to complete my returned and was charged again for additional days I already paid for.
Richard M.