I was quoted 139 $when I picked up the uhaul as long I didn't drive it over 150 miles. I returned uhaul on time and followed all instructions. I only put 120 miles on it! Then I got an email saying my bill was now 259 $. Not cool.BREANNA L.
Trailer Rental & Towing in Roseau, MN at Americinn Lodge & Suites
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Roseau, MN 56751
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 7h am à 10h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Roseau, MN 56751
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything went perfect !RYAN O.
Darrin was super!Susan W.
I wasn't told about the 20$ return after hours fee. I returned it early so I dont know why I would get charged and additional 20$. The back was really dirty. There was dirt, leaves, pieces of branches, u-haul blankets, and a dolly in the back. The man who rented it out to me took the blankets and dolly out when I pointed them out to him but he didn't sweep out the back or tell anyone it needed to be done. So I had to clean out the back before putting my stuff in it. There was sticky stuff all on the cab floor and cup holder in the cab of the truck, which I also ended up cleaning because I didn't want to be charged a fee for it. I paid 78 dollars plus the 20$ return after hours fee just to get a truck that was extremely messy and to get penalized for returning the equipment early. I will not be using this location again and i highly recommend everyone else to do the same.Leilaha A.
Provide the vehicle where you requested it and not in another stateMatthew W.
You had excellent customer service and great patience as I made changes. I wouldn't change a thing.Roxie F.
Passenger side tail light of tow dolly was not working.Abigail G.
We talked to Darren on the trip west and he was very accommodating and understanding. Overall a good experience.Michael T.
Other than having to pull the trailer from a snow bank and a tire was low on air, every thing worked as is should.Donald C.
Your cooperate safety guidelines really don't reflect actual vehicle capabilities. Have to lie or bypass system requirements in order to make staff comfortable with auto trailer rentals. One LED marker light was flickering.Chase B.
There is only one person who handles U-Haul at this location and he is rarely on hand. I had to park and unhitch the trailer my self.Michael K.
trailer tongue on 6x12 is heavy and hard to hook and unhook-tongue jack would really helpJEREMY B.
The first person I talked to seemed a bit confused, but he got someone pretty quickly who was knowledgeable and very pleasant to deal with.JEREMY P.
I can't think of any way to improve!Brian H.
Self help not much you can doTimothy B.
I stood at the counter for some 20 minutes before I was assisted. There was a young man on the phone (assisting hotel customers) when I arrived and he handled at least 3 if not 4 phone calls while stood at the counter. The phone was ringing constantly. The man who assisted me happened to be sitting in chair in the lobby the entire time. He was listening to a conversation between yet another employee and a guest. When he came to the counter, I was disgusted to learn that he was an employee and numerous customers, both of U-Haul and the hotel, where ignored. And then he had the audacity to tell me that the equipment I reserved will not work for my towing needs. I explained to him that I had used the same equipment just a year ago to bring the same vehicle from AZ to MN. He decided to continue with my reservation, but not before telling me that the rental cost was $280. I questioned that as I had a confirmation showing $210. He made a couple of "checks" on the computer and then okayed my reservation at $210. Overall, this was a horrible experience; being ignored for 20 minutes, being told that the equipment I reserved won't work and being told that my rental was going to cost me more money. These issues need to be addressed and corrected. i would not recommend this location to anyone unless these issues are fixed.Ray M.
This was an OLD truck, lots of dings and dents. The truck ate the gas like crazy. I had ordered a appliance dollie and didn't receive one.Rhonda M.
The gentlemen i dealt with could have been nicer, he just seemed very rude which makes it where no one would want to deal with him.Tyler M.
Would recommend for location; there as nobody available who had been trained in on renting out the u hauls so it took over an hour to pick up my rental. The woman that helped me was extremely nice and went out of her way to make sure I got everything but she should have been shown what to do prior.Julia R.
top of the line alreadyJames H.
good equipment-on site for pick up-fast service-excellentJEREMY B.
I did not drive 100 miles. It's 21 from Roseau to Warroad. There is no way I went 100 miles. Will not be using UHaul ever again.Shawntae H.
Not a thing, very easy process.John R.
1. No acepten reservaciones si no tienen los camiones disponibles o por lo menos comuniquen esto al momento de la reservaciÃ³n. 2. No hagan a los clientes viajar 4 oras y recorrer 248 millas extras, para despues decirles que les van a dar una garantia de 50 dÃ³lares.Jose A.
It is always a pleasure to work with Darin at the Roseau American Inn location.Jewelie F.