Over 45 minutes late. Uhaul reps did not answer calls from uhaul center asking where they were. Uhaul rep showed up pulling a uhaul trailer with his mower. Didn't know side jobs in uhaul equipment was allowed. Did not have equipment ready. Horrible experience with no respect for customers time and arranging this over my lunch break.
Heidi D
J&M Motor Sales LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Saint George, SC 29477
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Its a bit shady looking but i did a self drop returning late. No one there.
JEFFERY BI reserved this truck a month and a half in advance. I was called morning of my reservation saying that you couldn't keep it unless I drove 45 minutes to another location. Nobody was at the location until 40 minutes after my reservation was set for. After talking to a specialist on the phone i Settled on taking the bigger truck from the original location for the same price as the 15'. That price was not kept. I was charged over $100 more to take the bigger truck. Also they did not have the tow dolly that I had reserved. So I still had to travel 40 minutes out of my way to another location to complete my reservation. More fuel that I had to put into your vehicle because you couldn't hold the reservation. Overall awful experience renting a uhaul this go around.
Chris ZWe called this place multiple times with no answer. We went to the drop off location and nobody was there. Needed a pair of pliers to remove the trailer so it would have been nice to have an attendant. Whoever runs this business is really bad.
jennifer gYou do everything right
alEJANDRO R