A speaker was left in truck young man went and retrieved it and called me back.Mary G.
Trailer Rental & Towing in San Antonio, TX at R&R Automotive & Road Service LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in San Antonio, TX 78203
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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I paid for a dolly and didn't receive it.ArReeyion W.
Truck was dirty outside and in the back. We reserved dolly, he couldn't find it so I had to drive across town to get a dolly.SHAUN D.
Poor customer service, didn't do a return inspection and when we got home we discovered they had charged us extra, when we called and asked what was the charge for they said we were late to return it which we weren't, just bad.JESSE RIO R.
Horrible Costumer serviceAlonso G.
The vehicle was not ready as for pickup. I used the app pick up. The vehicle was blocked by a U-Haul trailer and I was not able to get off the lot. The attendant was rude when i approached him for help.Raymundo R.
truck needed a wheel alinementDouglas W.
The facility assisted with unhooking the trailer after making me wait. The trailer was not checked in on 12/22/2020 prior to 12/25/2020 due date. When I called to report that there was a mistake and I did return the trailer I was told that I was mistaken and that I needed to verify I did not have the equipment. After several calls and texts to retailer in San Antonio and Uhaul the trailer checked their property and identified the equipment was on their property and finally checked in the property. This is the worst experience I have had with Uhaul. I do not appreciate being threatened with legal action with my history in renting from Uhaul.Ivory D.
Better Customer Service/ The person that helped was very rude.Marvin M.
No one did the walk thru at check out. Milage on the receipt was wrong! The customer service was horrible!! There was trash and furniture in the truck we had to dispose of. We were told to be back by 5:45pm, we showed up and the location was close (we got there at 5:20pm)....THEN we were charged a second $133+ dollars AFTER we spoke with customer service (800 line) and were told we would not be charged!!! I would never refer anyone to your horrible company and I need a refund ASAP!!!!!!Corre T.
Truck was difficult to start. We had storage at 5810 San Pedro, San Antonio, TX. Extremely frustrating and disappointing to have to pick up truck all the way downtown on Hackberry in an unsavory part of town when parking lot was "FULL" of trucks at storage location on San Pedro, but we were told no trucks available. Waste of time and gas. Big inconvenience for us.Marcos B.
The office is small and dingy but the staff are very polite and helpful. They forgot my dolly at first, then what they gave me was old and rusty, could have at least spray painted it to be orange again. The brakes were not in good shape, so driving the vehicle was scary.Barbara W.
nice big ass truck to move all my stuff. good staffmatthew M.
While the vehicle was clean there was an odor on the vehicle like if someone had smoked in it before.andres A.
Location in bad part of downtown. Place closed on weekend so no one there to help if needed.Steven L.
The guy that rang me up was rude and had an attitude. The older gentleman was however was very nice. The truck was okay. The AC didn't work and when it started to rain I found out neither did the windshield wipers. Probably going to stick with enterprise truck rentals next time.SAMUEL TYLER M.
Excellent service fast and friendlyCLEVELAND JR H.
Richard was his name upon returning this trailer that was so desperately NEEDED by the other location we jut left from in Louisiana, now he states can we go and turn this 5X9 trailer to another location as he did not have any room for it, we had just drove 8 hours the night before and are now trying to return their equipment the next morning as instructed to this specified location as we were instructed. He also asked US the customers could we call around as to where to drop it off. We stated to him to call, he did and we were atleast able to leave the trailer with him. No apologies were given at all, from either sites not even from calling 1-800 number, again VERY DISSATISFIED EXPERIENCE and we have always used UHAUL before!DARRIN LOUIS H.
Employee I met at the location was unfriendly/ seemed as if I was wasting his time.Joseph A.
Nice folks. Easy drop off.Andrew P.
Associate at rental location never checked my equipment in when I returned it so I was overcharged hundreds of dollars. I only should have been charged for one day. U-haul customer service was able to help me regardless of the associates inability to perform a simple task of checking my equipment in after use. This location I would not recommend due to my costly experience. U-Haul as a company provides exceptional service so I will still rent from U-Haul, but at a different location.Marisa C.
More friendlier services from the staff and provide some sort of sign to show the entrance to the location.Hannah R.
Make sure that the tank gas is full when rentedLuz M.
Outstanding service and knowledgeable concerning equipment.alejandro G.
Easy process once i learned the appJoseph N.