I had made a reservation online and opted to checkout with the app as I have done at another location for a faster checkout process and to avoid delays. I still had to wait over 30 minutes to be able to check out my truck. The app didn't work correctly at the time and I still had to get my key from the associate. Other than the wait time, everything else was great.Eric R.
Trailer Rental & Towing in San Antonio, TX at Crystal Clean Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Antonio, TX 78227
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 10h am à 3h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in San Antonio, TX 78227
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
What you can do to improve for the next customer is get rid of the truck that I drove today, apparently it had been in a wreck the fenders and doors did not even matchup it made so much noise going on the highway I got a sore throat from tight trying to talk to my passenger I had to screen basically, I will never rent a u haul againthomas J.
Outstanding Professionalism and Service. This is my go to U haul rental location in San Antonio. Being Retired Military I Am Very Hard To Please. Great JOBJESSE B.
staff was very friendlyMARK G.
Tires on trailer looked worn and sketchyRAY W.
Awesome customer service. Very helpful and courteous.Renee A.
So I went to 4 locations. 1st one I went to I reserved one ended up not having any. They said another one had one, so I went there and they didn't have any. I called uhaul customer support and they said I had another reservation that I didn't make and she gave me the address, I waited in line for 20 minutes for the guy to tell me they sent me to the wrong uhaul and at the 4th location, I was denied using the bathroom after all the bs I went through. I've used uhaul to move all over the country but after today, I'm less likely to ever use uhaul again!LUKE F.
Friendly and quick service.Esmeralda Q.
I wouldn't recommend because I was not given a full tank and I put a full tank when I asked if I would be refunded I was told noKrystell E.
This person has been renting to me for years and as always, has his act totally together! Very nice and knowledgable gentleman. Keep him in your company. Thanks.JOHN R.
Counter guy knew what he was doing. I was out the door with trailer in 15 min.JULIO L.
This location was great. But that was after U-Haul never dropped off the truck to my original pickup location so I had to drive all the way over to this location causing me to be late. Luckily this location was ok with me dropping it off a few min late considering all this happened.VLANDON J.
I was wrongly charged for two days rental and had to call a supervisor who did not one thing about it. I feel like I was robbed and they did nothing at all about it. I should've called a cop! I will never use this location and posting warnings on all my social media accounts about this shady, dangerous location and to NEVER go there again. Save your money and beware their thieving practicesRaphael L.
Was assisted by representative named John. He is all business and straight forward. I like that. John was polite and easy to work with. Great experience!SANDRA S.
Five star Customer seevice !LOUIS A.
Excellent experience. The UHaul representative was very good, polite, and extremely knowledgeable.greg W.
The person who takes care of the place is awful. Bad customer service!!!ernesto S.
I've recommended this facility several different times...Moises R.
The trailer had broken glass and pieces of broken branches in it. The dude that checked me in was rude, condescending, and I would never go back to this location!Daniel T.
Uhaul online allowed me to make the reservation online for 9 am but the store didn't open until 10 am. I even received a call from uhaul that the truck needed to be switched to a 20 foot truck and they said they would see me at 9. So I showed up at 9 and had to come back at 10. Then the truck was not ready and still had to be cleaned. I was there prior to 10 and the rep said I had to wait until he was done with customers. He was polite and got me going after he assisted a couple other customers first. So basically reservations are pointless.Pedro M.
Its a neighborhood, store not the full service ones im used to..douglas S.
Need better customer service.DANIEL S.
Gus, was professional, listened to my needs and explained the process professionally. All the while attending to others and maintaining social distance. My truck ran great without any isssues.KENNETH R.
The early pickup was a nightmare and i had to wait until almost 8:30am to get the vehicle. The app could not locate me being on property so I had to call the 1-800 number and no one could give me the lock code until almost 2 hours later. One gentlemen that worked on site could not assist me and the truck I rented didn't have the dolly I paid for on the rental. It was truly a bad morning all the way around because the person also told me the computer crashed so he could not try to help at all.KEVIN W.
Great A service.DAVID L.