They had no idea what they were doing. Took over an hour to complete the process and even then the man had to call his wife several times. Also, I was told one thing and it did not happen the way it was explained to me. Also rented a tow trailer and was called to return it to San Diego even though the truck was a one way rental. Then I was told that I had the equipment until 5:00 pm and the drop off location was calling me at 11:00 am saying that they needed the truck. Had to rent a storage unit just to store my belongings and rush to return the equipment. Overall it was a horrible experience. Very unprofessional. The man at the drop off location was very kind and very professional. D3 auto body, drop off location was great.!!!!
ANTHONY T
S&S Furniture And Mattress
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Diego, CA 92154
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- 4,0 - Cote moyenne des clients
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I was misinformed about the rental. Given it on E filled it with gas got home. Realized the issue, I called corporate. Returned the vehicle. And was given a partial refund and 20 dollars for gas when I put 117.36 into it I would like this to be fixed and me to be contacted about this
JOSHUA GThe 26’ truck I ordered was not working mechanically properly. The check engine light was on, the truck kept on jerking. It wouldn’t go higher than 30 mph while driving up a hill. I ordered a Dolly, which I was charged for but never received it. Still waiting for a refund.
Alfredo ALady couldn’t be bothered from her personal shopping online to check back in my trailer. Told me to drop it and she would check it later. Not great customer service.
KACI NHave a jack to lift the trailer onto the hitch
TRACEY G