Very friendly will definitely come back next time I need to rent a truck..
alex S.
Elite Furniture & Mattress
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Diego, CA 92154
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
When I went into the store I was helped by Isabella about 11:30, she was friendly. She did not go over the contract with me or the items I would later be charged for items, such as a cleaning fee. I asked for a paper copy of the contract which she could not provide or would not provide. When she gave me the keys it was well past 12:30 and she said don't worry you can return vehicle 1:30pm. Never did I get a chance to read, contract or go over the condition condition of the truck or mileage with the representative. The contract, the condition of the truck were emailed to me after I received the keys not before. Nor did she go over the contract with me verbally or in writing. I did not sign the contract because no one provided it. Better to go to a uhaul which tells you what you will be billed prior to giving you the keys. BEWARE you will be billed much than anticipated.
FRANCISCO L.I rented the truck to help a friend move. I had the truck for about 10 hours. When I returned the truck at first I didn't fill up the tank because when I got the truck it was half empty and since they charged miles I didn't think I was suppose to. So when I returned it, it was all online. I seen they charged $130 extra for not putting the tank up to what it was when I got it. So they ask do you agree with this charge and I politely said no and explained. It said I would get a call back but never did. I politely put another 2 miles on the truck and put $65 in the tank to put the tank where it was when I received it. Then I left a note in a bag along with the key when I returned. I never received that $130 back that they charged for not filling up the tank even though I did end up filling it up. Never received a call back or anything!!! So all in all it was a total of $398 for a 10 hour rental with 74 miles. Complete bullshit! Rented plenty of vehicles in my life and NEVER had such terrible service.
Karen M.The arm rest to drivers seat had a lot of dry blood and middle compartment had it as well. I had to clean it with chlorox wipes but it was hard to remove. Notified the business owner as the person I spoke with over the phone (Texas number) who stated I would receive discount which hasn't appeared yet.
Ody C.The mobile checkin process took about 20 mins to complete, taking away from our rental time. Time should begin from when you are fully checked in and able to use the vehicle.
Kristen L.