Trailer Rental & Towing in San Jose, CA at Luna Tire Services
(Concessionnaire U-Haul dans le voisinage)

625 évaluations

2070 Alum Rock Av   San Jose, CA 95116
(Jackson Street near K and M tires)

(408) 914-2189

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(408) 914-2189

2070 Alum Rock Av
San Jose, CA 95116
(Jackson Street near K and M tires)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé
  • habla español
Location de remorque

One-Way and In-Town Local Rentals in San Jose, CA 95116

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Évaluations des clients

Average Customer Rating

625 évaluations

Let us know what you think.
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Écrire un commentaire
Évaluation :
4

Quick and easy to use. Location could look nicer. I was able to park my car for a few hours

VU N. 
Rating:
4.0

The guy who received the truck that I rented, had an arrogant attitude. Beside that, everything else was good

SAMUEL S. 
Rating:
5.0

They were very helpful! And it was a quick process.

CRYSTAL H. 
Rating:
3.0

I had issues picking up my reserved vehicle that may not have been the fault of Luna Tire Services. U-Haul updated my reservation to pick up a one-way van at this location and the van was checked out by another customer when I arrived. The employee who was working at this location was helpful and luckily I was able to get a different vehicle that met my needs, but I did not appreciate the delay and uncertainty. Also, U-Haul's mobile self-check-in process was incredibly inefficient.

Alexandra T. 
Rating:
5.0

Very friendly and quick

Sarah F. 
Rating:
3.0

I was notified one day before picking up my vehicle that I was going to have to drive 90+ miles to go pick it up. It was over a 3 hour round trip out of the city and complete inconvenience during the moving process. I would have appreciated transparency atleast one week advance so I could plan accordingly.

Brooklynn W. 
Rating:
5.0

Very friendly service

LILIANA S. 
Rating:
5.0

Customer service was excellent the truck was super clean Made our move goes really really smooth thank you very much we appreciate it

ANNETTE G. 
Rating:
5.0

Another 5 Star customer service experience. I was a little late to drop the truck off and get to the airport and the gentleman who helped me was super kind and helpful. I would rent from U-Haul again any day the price was reasonable, truck was great, easiest experience ever renting a truck. Thanks very much!

Heather D. 
Rating:
5.0

I have a separate review for the lady that helped secure this reservation for me. Her name was Darcy Krauss. I believe out of the UVA location when I called 1800. She was amazing, kind and friendly. Honestly probably the best customer service reversenative that I have ever worked with. Not only did she fix a very bad situation and a bad U-Haul review that I planned to leave. that I was having due to other U-Haul employees being lazy but she was just altogether a joy to talk too. She saved you guys from getting a bad review and a letter to corporate,.

aaron H. 
Rating:
1.0

never want to be associated with this location again. the place should not be allowed to store larger vehicles.

Freddy P. 
Rating:
3.0

The parking lot was very cramped and clearly not designed for U Haul trucks.

Bart N. 
Rating:
2.0

Customer service.

Jesse C. 
Rating:
5.0

They don't have a lot of options, but super friendly!

Tyrell T. 
Rating:
5.0

Nothing great customer service

YVETTE C. 
Rating:
5.0

This pickup & drop off was superior to any other time that I have used UHaul. The Luna's are a father and son business and they have great customer service skills!

dana A. 
Rating:
2.0

It wasn't the location I wanted and they didn't have the moving equipment I reserved.

Jeffrey L. 
Rating:
1.0

THe truck was not ready at the location I chose more than two weeks ahead of time. It was not available at the time of day I chose in the reservation 2 weeks ahead of time and the truck was on empty when we finally were allowed to pick it up. This was not Luna Tire Services issue. This is an overall UHaul issue

Rick S. 
Rating:
4.0

The pickup was quick, but I wasn't able to drop off in my preferred drop off. I had to drop off where I rented the van so it added miles to my trip that I did not need

Hector S. 
Rating:
5.0

Excellent service.

ROY L. 
Rating:
3.0

The lot is somewhat difficult to pull into. It's not set up for mobile pick up or drop off. It's not super clear when you pull in what process to follow for pick up or drop off. When compared to San Rafael location there are glaring differences in the quality of the locations.

Forrest S. 
Rating:
3.0

They did not have moving pads or hand trucks per reservation I had to go to another location.

Matthew N. 
Rating:
3.0

Dropped off and left keys in box. No interaction. No problems with the return. Thank you

Dionicia C. 
Rating:
3.0

Pick up of the truck was delayed by 1 hour. I had to wait on site where there is no waiting area. If the weather was hotter could be a problem. Also, there was used clothing items from previous renters behind the driver's seat. The associate working the turn around of the truck once received from previous renters did an excellent job cleaning the truck, but was also rushed by the fact that I was there waiting to get the truck and they were past there closing time. I think in COVID related environment a bit more time to clean the trucks would be necessary to allow the cabin to air out and fully disinfect prior to next customer's pick up.

Ilya I. 
Rating:
4.0

Customer was very nice and friendly

DERICK N. 
No reviews have been submitted for this location.

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