I returned the vehicle with less miles than the estimate but they said no credit. I estimsted 50 miles but only drove 33 so I overpaid by 17Richard A.
Trailer Rental & Towing in Sanford, ME at Taylor Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sanford, ME 04073
(@ Rte 4 & Rte 109)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sanford, ME 04073
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The mobile app could isnt the most user friendly, was unable to take pictures during initial inspection to notate the cleanliness of the cab, it was clean but smelled stale cigarette smoke. Also, I am aware mileage is a charge, but when I brought the truck back it had an extra 1/4 tank of fuel than when I picked it up, certainly more than the mileage I went over, feel it should have been considered even at that point, no extra charge.Kristopher K.
I would like to know why there is someone else's name Incorporated to my email address I didn't rent the other truck Daniel hadn't rented the truck his information is coming to my emailDaniel H.
I wanted a van they gave me a truck even though they had a van available. I found out why after I brought the truck back. It was so they could charge more money per mile. The truck was a total death trap. Worst vehicle I've ever rent. The breaks were grinding terribly. I let the CSR know how upset I was. As I walked out he started shouting obscenities at me. Far as I can see U-Haul at Tailor rental shouldn't be in businessNicholas S.
Customer agent wasn't wearing a mask. Coughing and hacking away. I heard him tell another customer that â€˜China flu' isn't real. I'll never rent anything from uhaul again. Racist pigs-all of you. My wife's Asian and you're all racists.Patrick K.
I needed to extend my rental and ask questions and the U-Haul customer service line was awful. Three times I waited on hold over thirty minutes before giving up. It resulted in me getting charged for two extra rental days despite returning the truck on time. UnimpressedRyan F.
Needed a 15' truck for the day. Arrived and took possession of the truck. Rear storage area was fine, clean & orderly. Cab was a mess. Looked like the last users had smeared the windshield inside with muddy fingers.Cab was never cleaned . I reserved this truck 3 days before the move. This is the second U-Haul dealer in Sanford that has not cleaned their trucks. Next time find an alternative to U-Haul.Joseph H.
Automatic transmission seemed to be having a problem, but it made it through the job.Graham C.
I am furious at my experience at this rental location. Not only was my rental covered in snow (please note that there were other vehicles in the lot that WERE NOT covered in snow), the interior smelled horrible and was cluttered with trash under the seats. The wheels were so bald I almost couldn't pull out of the rental lot and then the high beams wouldn't stay on. I had to hold the high beams stick with one hand while trying to stear with the other. It was a terrifying experience. I picked up my uhaul after shop hours so was not able to speak with personal. It also seems the shop does not return phone calls and keeps short opening hours. To top all of this off I was charged an EXTRA $97, for what I do not know. I have had to move seven times in the last two years and I have used Uhaul for each move. This was my first encounter with this particular rental site and I will NEVER go back. This experience has also upset me so extensively that I have no plans to ever use Uhaul again. Nor will I recommend your company to any friends or family.Amber M.
Making sure trucks are clean for the next customerFrancesco D.
Truck was in poor condition. Felt like shocks were gone. Had to pull over and get a mechanic out it got so bad. He took it for a test ride but said nothing was wrong. It rode a little better after but I noticed there was fluid leaking out around the axles after I stopped for the night. The drop off location wouldn't accept the vehicle and said the lot was full. Felt like I was given a lemon that no one wanted. Terrible experience.Michael S.
Truck was covered with snow on pickup. Back was mot swept outKevin G.
The worst experience with Uhaul in 30 years!Manfred D.
The store itself was quite messy & a little run down, but the employees were very nice and helpful!Rachel H.
The trailer was meant to be 5' by 8', I needed it to be 4 and a half. I questioned the size upon picking up the trailer, was told the didn't have a measuring tape on them and it was 5 ft wide, it was not, was unable to use the trailer. Was still charged for the rental. BooKurt V.
Everything was great! No complaintsJames B.
Nothing...vety helpfujeanette L.
They were just short of hostile. They were unhelpful and unfriendly, acting as if returning the trailer I did not rent from them was a hassle and burden.Thomas W.
Everything good. Trucks were accepted and processed at this nearby location, rather than the one farther out.Roger B.
Hello, I rented a 10ft box truck on October 2, 2020 it was rented for one day. It was returned the same day with a full tank of gas. When the clerk at the counter had asked â€œ how many miles do you think you will use ?â€ I responded with around 50miles. I arrived at that number due to the fact that the routes being travelled I had mapped out and the mileage calculated between the vehicle stops was accurate to my trip as the Rental only went to these pre-marked routes which the total mileage equates to 54.549 miles. If the vehicle charge was $19.95 per day and the SafeMove insurance was an additional $14.00 and the Rental Tax was $15.18 with a $1.00 Environment Fee. The final total should be $105.13. My invoice that you charged me says I drove 118miles total which is highly in accurate, and the final total the invoice claims I owe @ $0.99 per mile equals total price $166.95. You are overcharging me $61.82 This is not acceptable and this matter needs to be rectified ASAP. Next steps are filing complaints and reaching out to my bank. I can be reached via email or my contact number is: (732) 447-8092 Regards, Jason RizzoJason R.
Be responsive in your customer service. I have charges on my bill that were not supposed to be on there an nobody is responding. The uhaul worked functionally, but had sticky gross stuff in the cup holders etc. Then I got charged a cleaning fee which is laughable given how gross it was when I picked it up.Rob W.
Friendly and helpful. Vehicle was ready when I arrived. Will recommend to anyone looking for a great rental.Robert P.
It was an efficient and professional transaction. I will return when I am in the need of a rental again. Kudos to Sanford, ME UHAUL staff.STEVEN B.
This location was dirty (dust on items, furniture pads haphazardly on the floor by the entrance), workers did not perform a vehicle inspection with clients, no mask use among the three workers, obscene music blaring, and one worker wore a political hat/ subjectively inflammatory shirt that is inappropriate business attire. I would recommend Uhaul reassess their contract with this business. These workers/business, most likely, are not good examples of the ideals Uhaul wants to portray.Mital S.
I paid for a dolly and the furniture pads and they were not in the UHAUL. Also the online pickup was not working and it took me over 2 hours on the phone with customer service and online chat before I could get the code to get the keyJonathan R.