My reserved 15 ft truck was rented to someone else so they only had a 10 ft truck that I could only rent for 9 hrs. I could not get everything moved since I had to take it back by 5 and had to use more miles since I had to make more trips. I don't think this was the fault of trents garage but y'all need to get your stuff together. I'll only use penski from now on and I believe that I should be reimbursed for this bad experience.JANET E.
Trailer Rental & Towing in Scottsville, KY at Trents Garage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Scottsville, KY 42164
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Scottsville, KY 42164
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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It smelled like straight guys cologne. There was no dolly in there and I paid extra for oneAshley G.
I self dropped on a Sunday when they are closed.TIMOTHY M.
very good service.Vanous B.
Nothing. Its goodSTEPHEN B.
Left keys in a drop box.RANDALL S.
Easy in easy out!David O.
Thank youROBERT M.
This particular truck has NO AIR CONDITIONING!!Sherry T.
Very upset. Trents charged me sales tax on my truck rental. I think I should be refunded that amountRonald S.
Reserved a week in advance and put my preferred location as Campbell Ln in Bowling Green, KY. I received an email the day of at 7:30 that my pick up location in Scottsville, KY which is 30 minutes away. This location was actually disgusting, and there were children running around everywhere, and one had a diaper that was so full, they were literally covered in feces. The truck was dirty when we got inside and it smelled like smoke. Awful experience.Katelyn C.
I'm only giving the pickup location two stars instead of one cause the woman in the front was friendly. I literally had to have my brothers-in-law drag and hook the trailers up himself. No help. No asking if we needed assistance or have we hooked a trailer before? No sending an employee to inspect that it was put on right! If I would have came by myself I don't know what I would have done as I have never hooked a trailer up before . Luckily my brother in law did. The first trailer they gave us didn't have proper equipment to connect the break and turn signal lights so I had to call to the office (the U-Haul s we're located in a different spot than the actual address) and asked if we could take the other trailer next to it that looked in better condition and had ALL the equipment. The woman said that's fine , took the new trailer number and hung up. Again no customer service at all. She should have sent an employee with us to Help and have them test the trailers for working conditions. Or even better , have the trailers inspected before renting them and make sure all parts customers rent are there an working to avoid wasted time. Then I find out when I get to my drop off that she never changed the trailer numbers over. I had to explain what happen to them and clear up the confusion. Very unprofessional and no customer service whatsoever. If you use this location make sure to bring a male (if u can't lift heavy objects)that can lift the trailer and knows how to hook it up (lights too) cause you will be completely on your own .Kaylee W.
Uhaul ( Campbel lLane , Bowling Green,Ky)dropped the ball on my reservation. I was contacted Sunday afternoon about my reservation not being available for the next day. I had booked a week and a half prior. Using this for business purposes this left 4 of my guys without materials for an extended amount of time(while I am paying them). I was rerouted to Scottsville, Ky to pick up a truck only to travel back to Bowling Green to pick up my materials. The Uhaul hub in Scottsville was very helpful but I am unsure if my company will use Uhaul againMARK D.
The moron twins did not hook up my van properly on the trailer...one of the wheel straps came off while driving it. When I got to Florida 850 miles later I was also told they did not attach any safety chains and it was a miracle my van stayed on the trailer at all. When I picked up the van she marked it as 7/8 full but it was only 1/2 full...and the truck was very dirty and still had trash in it from the last customer. I must also say I did not reserve from them...I switched at the last minute...it took almost 2 hours of my moving day away. I had no choice.Matthew B.
Regional Manager was exceptionally helpful and went out of his way to ensure a good customer service experience.Amy M.
It was a pleasure working with Ms. Tula Hunt.Elaine W.
Not a thing!Diana F.
Make sure the truck is in good condition. It drive awful and was not in good conditionTimmy W.
Was a â€œMom and Popâ€ auto repair shop but they were very friendly and efficient in renting the equipment I neededlori J.
The vehicles were parked in a field that was kind of muddy. As a result, there was a big mud clump in the driver's side door that I dodged while I was using the truck. The people at trent's were great. They were very nice and helped me as a first-time U-Haul renter to understand what was needed from me.Stephanie B.
Awesome service, very friendly.Mason N.
I don't know how to fix this, but my last two 26 foot trucks have leaked water in the rains I drove through. I had wet boxes both times. This is not Trent's fault but needs to be addressed somehow.Jack T.
I don't think anything can be improved upon. Staff is friendly and helpful. Will always be my first choice for rentals!DEANNA D.
Very friendly and helpful. Great job and customer service.Linda L.
a good productTerry S.