Muy buen servicioMoisel G.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sheldon, IA 51201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The only negatives to this experience was the amount of information required to rent a trailer. You needed to know exactly which vehicles would be used as the pulling vehicle and the load vehicle on the trailer. I was also required to give the names and phone numbers of two people U-Haul could contact in the event I didn't return the trailer. Seemed a bit excessive. Took far longer to answer questions and look up names and phone numbers of add'l people than it did to hook up and leave with the actual trailer. And that included the lady being required to come back out to take several pictures to make sure I'd hooked up the trailer properly. The procedure to bring the trailer back was also a little wonky. I was told to just drop it off at the agreed upon time the following day when done with it, but noticed when I was unhooking it there was a QR code to scan to return it on a sticker on the trailer tongue. I'd paid when I picked it up, but following the prompts on the online app, after scanning the QR code to return it, I was prompted to pay for it again with no apparent option to select saying I'd already paid for the rental, so I didn't follow through with the online check-in. Then I later received a call from a regional manager asking if I'd dropped it back off and wanting to know roughly what time I'd dropped it off. There should either be an online option to check it in without paying for the rental again or should be a different way to return it that doesn't attempt to double-charge a customer. The lady that took care of all of the paperwork, directed me to the trailer, and took the hookup pictures was easy to work with and handled all of this in a professional manner, so despite those negatives, I would rent from her again in the future. She was the part of this situation that made this an acceptable experience.Tony B.
Waited over 30 minutes after our reserved time for a person to be able to complete the rental. Apparently if you rent online they are not immediately aware of the rental time.Fred H.
First employee was helpful until she left to use the restroom. Then manager helped for 30 seconds and passed me on to a third employee. Obviously management issues.Jim M.
The uhaul dealer was closed for drop off this last Sunday. The vehicle was returned with the same amount of fuel as when I picked it up and I was charged an extra day for turning it in online 2 hours later.John R.