I've rented from this location for years. Part of my business requires van rental on a regular basis. Vans are ALWAYS filthy. Normally I just clean the inside myself. Today was a disaster. I returned the van with the exact amount of gas as when I picked it up (7/8 full). I was then charged a $26 full surcharge. When I called, the associate AJ tried to bully me off the phone. I then informed him that I had a picture of the fuel gauge that I took when I picked up the truck - as per his recommendation. He then said he would try and get me a refund. His attitude was terrible and continued throughout the day. â€œI'm only the dealer, I can't guarantee you anything.â€ Wrong. He was the U-Haul representative that didn't even bother to check my van in when I returned it. He just took my key and said goodbye. This by far is the worst U-Haul experience I've ever had. This location is a dump.Sean S.
Sherman Oaks Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sherman Oaks, CA 91423
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Spectacular serviceGILBERT R.
Didn't have half of my order tried to charge us 10$ for parkingSamuel D.
New owners have really turned it around at this location. It's a good, shaded lot serving a large void. The hours are normal and they DO have a key drop box... I hope they grow and continue to do well.Ronald B.
Do your best to ensure that customers can pick up trucks and trailers from the same location at the same time, not to make the customers get their truck in one location and then drive extra mileage to retrieve the trailers at a different location a few miles away! The people at the Sherman Oaks location were very courteous and extremely customer-focused, but U-Haul as a corporation is seriously lacking in common sense!DUAYNE H.