Your app needs some improvement. After trying to figure out how to check in, I eneed up calling your customer service department who were way more helpful than the app. Had similar problems on returning the truck and had to call customer service then too. They were also way more helpful than your app. I would suggest you rely less on technology and more on human beings.
DOREEN WARB
SoJo Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in South Jordan, UT 84095
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Nothing everything is perfect.
Geraldine MunozThe truck was all ready for us when we got there. Easy check in experience too. We got an invoice with the final mileage within the hour which was awesome. No improvements, just thanks for the great experience!
Charles ThomasThe app experience was terrifying : it glitched both times at taking the truck and dropping it off, the app went blank and i couldn't continue the process, so i had to close it and open again, then the whole wizard was gone and then i spent 30 minutes on phone call to get some one to help me get it back in the app. at the drop ff i was on the phone for 10 minutes waiting for a support to pick up, then after 10 minutes an automated message told me there is no one to help me! i left a message and no one even called me back the next day :)))) horrible experience !
Ata atalarijanigmailcCustomer service is outstanding and very helpful
Aldo Sanchez