The actual location was great. However the remote/mobile pick up system is horrible. Spent almost an hour trying to pick the truck up. The customer service that handles this is ridiculous. And when I said I have lost a complete hour trying to pick this truck up all I was told was they are sorry. Not once did I get a complimentary hour added to my rental time. Just sorry about that and hope you had a great experience with uhaul. The customer service area needs a lot of work. I doubt I would ever rent thru uhaul again much less recommend. But Clarks was a great uhaul area and very maintained.
Fredrick Newcom
Clarks Auto Clinic
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in South Pittsburg, TN 37380
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- 4,5 - Cote moyenne des clients
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App did not work for off-hour turn in. I have turned in several U-haul rentals to this location and app worked well. For some reason, did not work this time. Issue is not with the location but with the app.
Michael NobleNothing. Super competent. Super conscientious. Very helpful. Above first class service!!
Mike DiemerCustomer service was friendly and accommodating. Very patient throughout the check out process.
Angela BellHave dropped off twice at this location. Super easy.
Michael Noble