worker did not wear his mask (as posted on the front door as required by law) and did not attach chains from the UHaul to our trailer hitch correctly.JEFFREY E.
Trailer Rental & Towing in Spokane, WA at University District Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spokane, WA 99202
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Spokane, WA 99202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
All I wanted to do was rent a trailer for the day. I rented in the morning and returned in the evening after some dump runs. I returned the trailer, told the manager, asked if there was anything else to do, he said, "no." That was that, or so I thought. I get a contract 5 days later that says I paid for 4 extra days. I contacted the manager by phone and he was confused at first, but saw the issue and would take care of it. I waited for a refund. It never came. No contact at all. I contact the manager again today and get a call from the District Manager, who proceeded to question me like I committed a crime. I told him that i didn't appreciate his tone and he got very argumentative with me. I told him he was bad at his job and hung up. I called yhe national number and they told me the charges looked fraudulent and I needed to file a police report to get my money back. DO NOT RENT AT THIS LOCATION! AVOID!JESSE SETH A.
I was charged 8 dollars for gas. They claimed it wasn't filled to the proper level. I filled the truck to the proper level right before I returned the truck. I called and he said it wasn't. I know for a fact it was at the right level.SIGFRID G.
We reserved a truck and trailer 2 months ahead of time. We called 2 days prior to pickup and was told everything is set. Received a call later that same day and was told "sorry no trailer" 2 days before a 3000 mile trip!!! Absolutely poor service!BRANDON K.
Nobody at this location was wearing masks indoors, despite the current mask mandate.NATHANIEL C.
Very fun to visit with the owners at this facilityDavid W.
Our experience was petty bad. Truck ended up having a bad transmission and inoperable. The long version is hours and hours of waiting, miss communication, getting a different person each time hand having to start over. Wrong addresses, misinformation, poor service. I would say overall the service was poor and seemed scattered and unprepared. If U-Haul doesn't make good on this fiasco I would stay away from using them again.Mark M.
I was never told about the additional 20$ fees tagged on at the end. I was only told I would pay for the base price, gas and per mile. This is the worst company to move withJAYLA MARIE D.
I called ahead of time. The gentleman was very friendly.HEATHER H.
Olaf is fun to chat withSONYA Y.
Easy to findBRYAN M.
Very confusing dropping off trailer and rented appliance hand truck. Worried we will be wrongfully charged. Need more help with drop offs.Benjamin D.
evrething is exellent the service the equipment the do the best they can specialti in this hard time the keep a exellent servise and they want to keep you safe over the roadðŸ˜‡PABLO P.
This place is an absolute joke. I received an email confirmation that both the truck and dolly I needed would be at this location. When I got there, they only had the truck, and told me â€œyou don't have to rent it if you don't want to.â€ They don't care about customers, and the whole experience was terrible.Christian C.
The oil change light was on, the gas tank was not full, there was another light on in the dash. We couldn't confirm the mileage because the oil change light was on. we were charged $50+ for mileage we can not confirm. The worker just handed me the key and said go for it. I went back in to tell him that the tank wasn't full and he said just fill it back to half full and then charged me for 2 gallons of gas. Overall, a mediocre expe33rience at best.Tracy C.
Really easy to findTIEM C.
Olaf is super friendly! Very professional!MARWAN N.
The regional managers were very helpful when our tow vehicle lost its alternator causing us to be a day late. Thank you!WILLIAM T.
As mentioned above, very poor drop off location.Alan B.
Nice guys in the officeGARY H.
Perhaps not put fraudulent charges on my card in my name?ZACHARY S.
The lot and facility really feel dirty and not taken care of. The staff is very helpful. I wish the facility reflected the goodness of the employees.Barbara S.
Very politeBRANDON W.
Super clean! Really friendly worker!KALEENA D.
The reservation was for pick up in Coeur deAlene not Spokane. You make me drive back to pick it up. The Spokane location was great. It was the ORIGINAL location that messed it all up. They said they called and left a message. I got no such message. Not happy.RENEE LEIGH S.