Trailer Rental & Towing in Spotsylvania, VA at Pendletons Outdoor Power LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spotsylvania, VA 22553
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 8h30 am à 12h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Spotsylvania, VA 22553
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I called the location I wanted to pick up the uhaul from, they told me they were too busy and to go on the website and do the reservation myself and hung up on me. Whatever, so I go online and reserve the 15' truck because that is the only thing they have available. A few hours later it's time to pick up, I get there and there is indeed a 10' and a 15' I check in through the uhaul website and everything on my reservation says 15' but the pictures and all information is for the 10' truck there. Not only is the 15' truck more expensive and I am not fully getting what I paid for but what if something happens to one of those trucks and they have them mixed up?? Who is responsible since they don't seem to have a clue which truck is which.Jessica M.
Was charged for insurance $14 that I did not request or approve I notified the representative and I have not heard back from them in regards to the insurance for the truck that it defaults to cancel that when I completed the reservationLidia N.
I love to give a big shout out to Nicole for doing her magic. She was great with figuring out the confusion with my trailer rental. Thanks againPaul B.
They didn't put the furniture pads and dolly in the truck as ordered. When I called to ask them about it he said he didn't know it was on the order. He also said he only had 2 dozen furniture pads instead of the 4 I ordered. I told him I didn't need the dolly at that time. We had to go an extra 30 min and 30 min back to get the furniture pads. We tried to refute the charges but you still charged us for all 4 dozen pads and the dolly. So, no I am not happy with this experience.Andrew F.
Pendleton's met me outside and created me upon arrival. Very fast and efficient.NICHOLAS T.
right headlight out. They promised to come to our home and replace headlight. We waited half a day and then they finally called to let us know that they could not send someone to fix the light. It was a pleasant experience. To improve for the next customer, do what you promise or do not make that promise. thanks Bob GRobert G.
The customer service was great and I will definitely be spending my money there in the future.Richard K.
No one was available at the drop off location even though 4 or 5 people were working in the garage.Donald B.
Very helpful and niceDewey C.
I was really impressed with the truck itself. They have made great improvements to moving trucks over the years. I used a 20' version and it had excellent power and was great on gas.craig M.
a little hard getting into the placeJohn S.
Customer service was spot on. Great experienceMike S.
The uhaul location and was not originally chosen by us. The larger one near our moving location was arranged weeks before it was needed. The truck and supplies were chosen and reserved for our moving day. A couple of days prior to the set date we received a phone call that the truck could not be picked up at the close location and we were required to go to another location. This caused numerous deficits that were not identified when uhaul made this change. The deficits were traveling a good 20 minutes one way extra, first truck's transmission had a sloppy transmission shifter problem, a hand truck that was not rented was in the box ox this truck smashing and banging around that had to be secured shortly after leaving the UHAUL location, pick up materials that were purchased for the move from original location, and No real compensation for these disadvantages other than extra miles given due to new required location. The location and service was friendly and professional but that first truck had a real problem that could have caused an accident if not identified by the person renting. All the deficits added 3 hours on our prep time. I will be needing a rental moving truck for an over 1,000 mile move and really questioning why use UHAUL.Julie P.
Our experience was really great good customer service we walked in didn't make a reservation and they accommodated this. I was really grateful because this move happened very fast.kathleen G.
Improve app. Terrible experience getting into online check. Asked for 2 alternate contacts but Virginia only requires 1. Took over 45 minutes to retrieve code for lockbox. Employee walking by so us sitting in the lot and came over to help. Still required contact with call center. Made us go through same information completed online earlier in the day. Suggest just having customer talk to call center for final check out if online form completed. Not pilot or phone error. Links should take you right to completed form, upload verification and done.Roger M.
Conducted a return inspection and offered me an opportunity inside to escape the heat until my ride arrived. No issues with my rental and was thorough yet prompt!!Ron M.
They were so through...asked if I needed anything ,things you don't think about like blankets or mattress covers. So helpful. Thanks guys!Carol M.
The windshield wipers were dry rotted and unusable. It was pouring rain driving back to Roanoke and had to pull over for two hours to be safe since wipers could not be used properly. Took unnecessary time and money out of my pocket to use this uhaul.Megan W.
Space was limited and parking for someone not used to driving something large felt a little daunting. It's literally right across the street from a gas station so that was really convenient.Will M.
It was so fast and easy I can't think of anything else you could do to improve it. ThanksMichael G.
Great customer servicepeggy B.
Andrew was a pleasure to deal with. All I had to do was show up. He took care of everything. Thanks again, Andrew.Thomas G.
Staff not friendly.dwane K.