The website needs to be updated so that: 1.) when a customer schedules a pickup time that is before the office opens the keys are in fact available 2.) reservations are not lost / mysteriously disappearing 3.) an email is actually sent to the person making the reservation 4.) when a customer makes an account with U-Haul, the website doesn't mysteriously forget that this account was made and deny its existence 5.) the main U-Haul website tells the customer the correct website to open in order to make and complete the reservation 6.) during the reservation process, when the customer is suppose to check off that they read the terms and conditions, the text with the hyperlink needs to be underlined AND be a color that stands out as different from the text that is not hyperlinked so the customer can SEE where the hyperlink is.ALICIA C.
Trailer Rental & Towing in Springfield, MA at U-Haul Moving & Storage of Downtown Springfield
Pour nous contacter
Springfield, MA 01103
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Springfield, MA 01103
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great service - pre-registered on-line saved a lot of time, and easier to returnRichard G.
Fuel gage was lower than what was recorded on paperworkLAURENCEDAVID F.
I was very pleased with the service and equipment. Everything was excellent.Wayne N.
They did a great job quickly working through a line... Lots of useful moving stuff for sale.Neil K.
Nothing, everything was smooth and great serviceEmanuel A.
Check the transmission and engine before giving them to the customer. My transmission kept slipping the entire time I drove it and did not pick up speed at all! It was a scary truck driving experience for sure!EMILY M.
Team was professional and courteous and made the renting process simple and quick.Anthony D.
When we pickes up the veichel it had a very strong marihuana odor, other wise ok. Not every one likes tjat smell I personally don't like it.Alba R.
Dat Nguyen at Bernie Ave location in downtown Springfield was very helpful. He is very professional, patient and made sure I understood everything. His customer service skills are excellent.Zackqueline W.
I love this location very clean equipment professional team at all this is the best experience.Omer O.
The staff at Bernie Ave in Springfield ma are terrific Dat and all the staff are professional and friendly Thank you u-haulLouis F.
Nothing customer service is very goodJOSE F.
Excellent location and excellent people working there. I was in and out in no time. Thank You!Rene L.
Still no deposit backJOSE P.
Exelent service and good atention....MISAEL I.
Have checking out up and running.Stephen R.
Fast service good placeJonathan V.
None it was above my expectationsLOUIS F.
No complaints about the location, only about U-haul itself. I have never had an easy experience while renting from U-haul and will refrain from using them in the future. For a company that rents equipment, their ability to manage inventory is almost too bad to believe.TAYLOR R.
Not the location we originally reserved. When we picked up the truck we asked what the drop off location address was as it was blank on the paperwork and we were told we could return it anywhere that was close to where we were going. When we were ready to return the truck we looked up UHaul locations on the web and went to the closest one. The attendant told us to drop the key in the dropbox and check out online...not very helpful. When we tried to checkout online it said we had to be at a different location. Could not get the keys back so we drove in our car to the other location. Waited in line a half hour before an employee offered to help. She was not sure what to do so a few minutes later she referred us to a second employee who told us to go get the truck and bring it there. Explained keys were in drop box and attendant there couldn't get them. Finally after being there for an hour the manager came over to help us.Peter S.
Was overcharged charged extra miles for gas just a terrible experienceAnthony B.
Even while not in tow mode the truck had some issue going in gear. Staff was great and this was my second time using this location in the last week. Great staff!LEVI R.
Dat was very professional and pleasant to work with at Bernie Ave in Springfield ma highly recommendLouis F.