My issue is with Robert who called me from the scheduling office - (833) 342-9645. I stupidly accepted the "upgrade" of a 20' truck over the 15' I rented for my daughter to move from MO to FL. I told Robert I didn't need the extra space, day, or miles but took it anyway. His pitch was we were "helping a family out who needed a bigger truck" at our drop off location in Palmetto, FL. What we got was a truck that pulled hard left for 19 hours and way more fuel spent. Congrats Robert, for taking advantage of a young girl and her dumb dad for agreeing to your scam!
Patrick S
Appliance Warehouse
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Springfield, MO 65806
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On the return never met anyone, office closed
JOSEPH KCory was very rude and condescending. She over emphasized that the trailer was ready and expressed how trailers were checked daily for readiness. Once I drove to pick up my trailer, the trailer i was supposed to get wasn't even n the lot. In a confused scramble she reassigned another trailer which has non working lights. when i told them about it I was told to drive during the day and no other option was offered. Worst experience ive had with Uhaul ever.
CARLOS RIt was very unclear where to drop the uhaul. There were two lots surrounding the building and it wasn't that well lit for self drop off.
RYAN HFast customer service ever also that location sells appliances. If you need a refrigerator, stove, washer and dryer they got it. I recommend it.
MARTIN N