It a think it was Great.
Karen P
Shell On Stanley Street
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stevens Point, WI 54481
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Box and front floors were handy and n I t swept out from previous renter but experience was great.
LEANNE PLimited parking, but you can fill the truck right there which is nice
Emily HI specifically asked when picking up the truck if I had to bring it back with a full tank or what. I was told “don’t worry about the gas”. I then drove the truck from the moving point to where we were moving the items, and knowing the truck drop off was open until 9:00 figured I had time to unload and get there. In the mean time, I had to buy some gas since the tank was almost empty(“don’t worry about the gas”? I thought, but then maybe they should have given me enough for my trip). I arrived at the truck drop off store at 8:00 and noticed as I was pulling in the driveway the open sign suddenly turned off. This seemed intentional since you can’t miss a 15 truck pulling into this lot. So I walked to the door and it was locked but someone was still behind the desk who looked at me and pointed to his wrist as though to say it’s too late - even though it was only 8:00 and the posted hours say 9:00. I held up the keys to the truck and motioned what do I do with these? He pointed to a drop box which I then dropped them in. This should be the end of a poor customer service story, however, the person behind the desk came out of the building and I mentioned that I was told I didn’t have to worry about the gas but I had to buy some. He said I was supposed to bring it back as full as when I picked it up. This clearly was not what I was told when I picked up the vehicle. So I told him I had already put the keys in the drop box. He then unlocked the lock box and gave me the keys back so I could put gas in it. Which I did. It will be a long time before I use UHaul again if ever. The poor instructions at pick up point and poor customer service at the drop off (which ids the only interaction I had with anyone from U-Haul) leaves me quite miffed.
CHRISTOPHER SBest part of whole rental
bryan d