The people that helped me were very good and helpful. The only issue was the UHaul website was having issues. Disappointing in that part as it was an unnecessary delay.
BRIAN B
Shell On Stanley Street
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stevens Point, WI 54481
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- 4,0 - Cote moyenne des clients
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I picked this up the day after a snowfall, and the trailer had been plowed in with deep snow all around it. It also was parked in a position where there was no room to back a vehicle up to it. I had to walk through the snow drifts to the trailer, then rotate it around myself to get it to where I could get it onto my hitch. I was lucky I was able to do it myself, as there certainly would have been no help available at this location. The attendant in the store did not know the code for the U-Haul reservation system, so he had to call someone for that. Then the wifi was so slow on the computer he was using that he could not get my driver's license picture to upload, so he asked if he could borrow my phone to use it as a hotspot to connect to his computer. After about 20 minutes in the store, he was finally able to complete the checkin. I will never again consider renting from this location.
DARYL JThe staff went above and beyond to help us. They were amazing and when the cashier needed additional assistance he called the owner who video chatted with us and got us the help we needed. We will be using this gas station from now on when passing through the area!
ANGEL SThey had what we needed on short notice which was greatly appreciated.
ROBERT M