- took and extra 30 mins just to check in as no in person help - furniture pads were missing and no person to talk to about it - I was told that even after putting in a dispute that the manager will call me before the charge will appear on my card but that's not the caseSameer L.
Trailer Rental & Towing in Stittsville, ON at Jims Hi Tech Auto Repairs Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Stittsville, ON K2S1G3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3 Average Customer Rating
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Jim is rude and does not know how to speak to people.Y P.
Not directed at Jim's Hi Tech. The Uhaul web experience was frustration as all information license copies etc had to be input only to have to do the same upon arrival. RedundancyFRANKW B.
I was very impressed with how the mobile pickup worked without going into the office.Frank F.
Nearly non existent customer care with next to no help. I felt like I was doing other people's jobs taking pictures and taking down odometer readings. Guy behind desk seemed impatient and just told me to watch the video. When I dropped off the truck, the app was not working, he wasn't there and no one else could help me. Unprofessional and a waste of my time.Lee L.
Your mobil app is a disaster, please improve it. The guy working at this location should learn basic customer interaction skillsAhmed I.
The internet based driver license upload simply didn't work.STEVE S.
the only concern is the cumbersome online service although i understand the need but if your not a tech its can be a painlarry K.
The attitude I received from your agent at this location was incredibly rude. I would not go back to there!! I have rented trucks from uhaul for several years and I have another rental coming up. This is the first time I had left extremely disappointed at my decision to go uhaul.Ariel B.
Just great.JANUSZ Z.
Hidden fees, horrible customer service. Will never go back - should have taken the negative reviews seriously.HELENEM A.
Customer service was not a priority. Was met with a grumpy attitude asking me â€œDidn't you get my text!?â€ He seemed angry that I entered and tried to give him business....Robin C.
An employee came out and hooked up the trailer for me. He explained about safety and made sure I was happy with everything. The trailer was ready as promised and in great condition.Luc M.
The cabin of the truck was full of dog hair and the seats were full of dog hair and it smelled.Susan B.
Uhaul electronic system has too much precautions. I do not like it.Ruslan R.
It cost double the estimate. I returned it early and only made one short trip. Crazy expensive. Online check in sucked and didn't work.jacqueline Z.
Equipment was not ready when I was there.Yasir E.
There was no one at the location so the checkin was by internet. We found it confusing and difficult to use. A lot of steps and quite complex. It required phone advice from U Haul. Throughout the booking and activating process U Haul representatives were couteous and helpful.Ronald D.
The truck was not clean at pick up and I marked so on the app at sign up. I marked the same at drop off for the same not clean condition of the truck as at pickup - and I was charged a cleaning fee. Very unfair.Adil Kamal M.
The people there were rude and unhelpful. They made the experience an infuriating one where it's usually pleasant and you get what you expect. I would not recommend this location at all.Jason D.
Lazy. He had the nerve to sit there and send me a link and said watch a video, go outside scan a code and then it will tell you where to find find the key. Seriously? I tried 4 times while he sat there amused by my frustration. He then took my phone and it did not scan for him either. So he said just sign on this pad. Really? Put me through a video and problems when 10 seconds all I had to do was sign digitally? I think he is amused by his narcissistic powersJoanne K.
I was amazed at how well the pickup & return app worked. The entire process was easy to execute and thoughtfully laid out. Used the truck for several trips and it still cost considerably less than what I expected to pay.Donald W.
The online pick up and drop off requirements by cell phone were difficult. Please allow it to be done from a PC.Richard H.
Poor customer service. Inefficient check in process. Unwilling to assist versus resending a how to video that was not received.Bob C.
Exterior light required for night time returns, since photo of bar code required and there is no light.James W.