This location was a little sketchy Stockton is a rough area, and I felt like I was returning the U-Haul to a unsafe location yet the young man who helped me, was phenomenal, resourceful and very kind he was exceptional. Yep the location could probably use security.
Dillon L.
City Smoke & Groceries
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stockton, CA 95202
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Trailer was out in the weeds. It worked well and was glad to have it. The Lodi store was clean and employees were very friendly and helpful
Bill W.They did not have an acceptable drop box. Cashier was rude, and what to charge me for a mess I received from Uhaul
Kendall R.The location is okay but customer service could be improved. The whole logistics could be improved. When I got there to pick up my reservation, he acted like I was a new customer and had issues getting my info and reservation details. Granted, U-Haul did change my location of pickup at the last moment so it may not be the clerk's fault. The check--in procedure could be improved and make it more seamless.
Phyrun H.The guy working didn't know how to hook up the trailer and didn't tell me that. It came off while driving and the chp had to help me with it.
Sam S.