Important: This location was good. But we went to a different location before this one. We tried to drop the truck off at U-Haul Neighborhood 1308 SE Federal Hwy Stuart FL 34994. At the time we arrived at the location, the person in charge was yelling at his wife. He treated us very very disrespectfully. He started commanding us in a bad way â€˜park here, park there, give me the paper, etc.' So, my husband made him aware of the way he was treating us. He got more upset, and placed very rudely the truck's keys on the back bumper of the truck, and told us to â€˜fuck at out here', and started shouting â€˜this is America'. I responded â€˜You are not behaving as an American' and we left. We never ever were treated this way by anybody. This person has a real problem, and he must not deal with U-haul customers or any other customer. I will put a formal complaint about this person. I believe U-haul deserves to know, so they can take measurements. MerciKRZYSZTOF S.
Trailer Rental & Towing in Stuart, FL at 316 Auto Services
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Stuart, FL 34994
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Stuart, FL 34994
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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It was very stressful not knowing if a truck was going to be available for us until the afternoon prior to the move. The owner of the company was extremely friendly and helpful.Ronald J.
When my husband dropped off the trailer at the assigned drop off location, there wasn't any room.WARREN R.
Very Personable and helpful. I would recommended to use this location.Jeff G.
Your on phone customer service line takes to long to ger an agent. I called 3 times each time waited 25 minutes before I gave upAndrew W.
Pleasure to deal with.Thomas S.
Car repair shop , bad access to roadMARTIN V.
Customer service was superior! The proprietor was informative, personable and gave the impression he was truly concerned about my situation. I could not have asked for more. The location could have better signage.Jeff B.
This was a pleasant experience. Unlike my previous experience in Miami where the the clerk s were rude and abrasive. Returned trailer on Sunday. Location opened at 0900. Clerk was late. Driveway was blocked. Outside staff also was late and had to disconnect myself. Attendant was also rude that I dropped trailer in middle of yard. 54th street location.Bennet K.
Service was very good...location was lacking due to the scrap business directly across from the office...made maneuvering and parking not so convenient.Eric S.
The owner and the office gentleman were great.Gary D.
This location was very helpful. I would rent from here again.Kevin K.
Freddy is the best!!JACOB C.
Excellent customer service and extremely accommodating.James Z.
The truck due for me in did not show. Two employees went to pick up replacement in Pt St. Lucie an saw â€œmany' 26ft unit. Pt St Lucie lost keys for decent one way rent and issued Stuart uhaul team a beat up unit with over 140k miles and no cruise control. Truck was filthy in cab and exterior was COVERED with prior damage stickers and repair patches. Wind noise on leaky driver's door was so loud the radio was near max volume in order to hear it. Truck availability was 5 hours late in Stuart. Drop off attendant was shocked with condition of my rental and advised me that truck like this are supposed to be pulled from road and I should have been given a $50 discount. He recommended I call 1-800 U-Haul and notify you of situation. On top of this, me rental was delayed due to UHaul network crashing on the 16th!Paul F.
I was treated so very well! I was accommodated so well!Jill F.
I was accused by the drop off location in Stuart for damage to the truck that was obviously previously done because of oxidation on upper break in the aluminum corner piece. I'm ok as long as there's no additional charges, however, Fred was confrontational with his accusations that I caused it because it was not listed before. Obviously the pick up location failed to note this and I'm ok with I U hual as long as no additional charges come at me over something I did not do. I took pictures of the damage To prove the damage is not fresh.Gregory G.
You guys are great truck ran very well all of my important possession arrived intact that's a plus thank you for your service I have been a customer for years and will keep come if your neededTerrence B.
Excellent service even though shorthanded on that day. Took extra care to make sure all equipment worked properly. Highly recommend.William C.
The return location owner was above and beyond kind. Thank you so very much sir!!!Darlene P.
great customer serviceJohn H.
The rental process was generally fairly easy. Registering on the website may have saved some time but the person at the office requested additional information that could have been entered on the website. Also, it seems unnecessary for you to require an emergency contact (who must have a different phone number than the lessee) for a trailer. If there is an accident involving a vehicle towing a trailer, no one will ask about the trailer registration or it's insurance or it's DMV registration so you would never be notified that the accident occurred and would have no use for emergency contact information usless the vehicle is not returned. In any case, we rented a truck from another company and they did not ask for this information. When we picked up the trailer the rental agent hooked it up to our vehicle and we tested the lights. He said the tire air pressure had been checked and wheel bearings were properly lubricated and we took his word for that. We were able to return the trailer the same day after the office had closed and left a message on the website to that effect. Being able to return the rental unit when the office was not open was a significant convenience.GORDON G.
We had a very positive experience using u-haul. The price was fair and all went well.MARK T.
Good customer serviceHector S.
Stop renting BARN DOOR trailers without telling customers.......here in florida condos and small homes are to narrow to open doors...forced to open elsewhere and trying to back up with a wider rear limits walking spaceJAMES R.