Have personnel onsite or at least standing-by to come to the location in case there is a customer problem. While I understand Sulphur was hit hard by Laura, you chose to be open for rentals. If you do not or cannot answer your phone to assist stranded customers who had to wait for an hour onsite with a 71 year old woman in the hot sun, then you should not have opened.
Mike B.
Trailer Rental & Towing in Sulphur, LA at Royce Daigle Sls & Del Ruth St
(Concessionnaire U-Haul dans le voisinage)
2805 Ruth St
Sulphur,
LA
70665
Pour nous contacter
2805 Ruth StSulphur, LA 70665
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 6/15/2021 - 6/30/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sulphur, LA 70665
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
rented from this location several times and never had any problems.
Tamara P.- Rating:
- 2.0
When a customer brings a truck back 24hrs before his time is up and turns the key in 2hrs before his time is up because I was told that bringing the truck back early does not save me money, that customer should not have to be fined 20 to 30 dollar because Uhaul, who claimed they attempted to contact me but was unsuccselful made copies of the truck key then put an extra fee on my account. Never go to sulphur's Uhaul again
Albert R.- Rating:
- 3.0
I rented a dolly and it was not in the truck and I still got charged for it.
Jefrey T.- Rating:
- 5.0
The best place to rent from in Sulphur La. the ladies are the best.
Kathy B.- Rating:
- 5.0
Todo bien,excelente gracias
jorge S.- Rating:
- 5.0
Very friendly, professional, and compassionate of your moving needs. They had all the equipment I needed and was only a phone call away. 5 star company!
constance T.- Rating:
- 4.0
Extended hours
Jerry Y.- Rating:
- 5.0
Very friendly and helpful
Austin P.- Rating:
- 1.0
Had my reservation switched last minute to a different location across town, there was nobody available at the location during the advertised hours of operation, the check in process via the Uhaul app was a terrible experience as they are in a low cell coverage area, the truck was disgustingly dirty upon pickup, the cab was full of white dog hair and dog food and the covered bed had clumps of mud scattered about. The appliance dolly I requested and paid for was not provided. Had a terrible experience with Uhaul customer service after being COLD transferred to 4 different departments while trying to submit a complaint. Was unable to complete the online drop off via the Uhaul app nor would it allow me to submit any compliants. I will be contacting customer service for refunds as what I was charged for services that I did not receive.
Eddie B.- Rating:
- 5.0
Great job... I was in and out in no time! Thanks.
michael C.- Rating:
- 4.0
Since I was alone preparing for this move (no family locally), these folks helped me with my car. Greatly appreciated!
Linda D.- Rating:
- 1.0
I had spoken to the lady to make arrangements to drop the trailer off late bc I was at work. She assured me that it would be fine. She didn't tell me she was going to charge for an extra day. Plus she tacked on a cleaning charge. I have pictures of the trailer when I dropped it off. It was clean. So I ended up getting charged an extra $50 on one of their smallest trailers. CLEARLY squeezing out every dollar possible is more important than customer service. Hope losing business was worth the extra $50. I'm definately going to blast this place on all possible social media. Just another prime example of corporate American greed.
Derwin D.- Rating:
- 4.0
Easy process and personable staff. I would definitely use them again if needed.
Paula G.- Rating:
- 5.0
The lady who runs this place is wonderful! I will definitely be back when I need to rent a truck or trailer & I will recommend this location to friends.
Elspheth P.- Rating:
- 5.0
This location is absolutely the best. Lois in the office is the absolute best. I will use them for any of my UHaul needs, and will recommend to anyone I know who is need of their services! THANK YOU LOIS! ~Jami Johnson :)
Jamie J.- Rating:
- 5.0
Very nice lady worked and got me in and out wish all locations was of her standards
rhett M.- Rating:
- 5.0
The lady that helped at the Sulphur store was so awesome!!! She is a huge asset to your company! Outstanding customer service! Thank you!
Betty A.- Rating:
- 5.0
The best área
Julio D.- Rating:
- 5.0
Ver good
Julio D.- Rating:
- 5.0
I wouldn't change anything
Craig M.- Rating:
- 5.0
More available equipment. I tried for 3 weeks to rent a small vehicle in my area & had to rent a trailer in the end. During this time the customer service from this location was extremely friendly & would have been happy to help but the equipment was not available. Even through I wasn't able to rent what I actually wanted these 2 ladies were GREAT!
PATRICIA D.- Rating:
- 1.0
Read the email I sent customer service , I got ripped off by your company . Will never use you again .
mark S.- Rating:
- 5.0
It was a great experience, you need more people like the lady there.
John E.- Rating:
- 5.0
This was one of the nicest ladies we've ever done business with. She was a huge help in getting us the help and equipment we needed! Would rent from her again!
Betty F.