Need a more efficient way to pick it up with online check in. If I'm told one price when I pick it up and get charged an extra 29 bucks at drop off I'm not happy
Amy T
RBS Super Lube
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Timpson, TX 75975
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I reserved a 26' truck and car trailer for pick up at 8am on Sunday 10/27 in Clute, TX, but the location had no record of my reservation and referred me to UHaul Delivery, which rescheduled my truck and trailer for pick-up 20 miles away in Angleton, TX at 12:30pm on 10/27, however when I arrived at the location, they did not have the equipment and after calling UHaul Delivery for an update, I was told that my truck was delayed 1 hour. After the hour came, I received a call from UHaul Delivery as I was halfway back to the Angleton location informing me that they could no longer locate the truck and my only other option was to drive 100 miles to Conroe, TX to pick up the truck and trailer at 4pm. I ended up having to drive 100 miles each way to pick up the truck and trailer resulting in an entire day lost when I was supposed to be moving. This was a terrible experience, and I will never use UHaul again. Furthermore, I am going to tell anyone I know who may be moving to rent from your competition as your equipment reservation service is terrible. Why even make a reservation if you aren't going to have the equipment available at the time and location I reserved it? I was also charged over $120 for 29 gallons of fuel since I did not refill the gas tank which I believe I should be reimbursed for since my wife and I had to drive 200 miles to get the truck and lost an entire day and we both had to take off work on Monday 10/28 to move our things.
James WExcellent service! Highly recommend.
BENJAMIN AYou have no choice in Mineola.
Patricia MThis location was also professionally staffed and well organized.
Shannon R