The tow dolly's ratchet strap wench was in poor condition on both sides and the right rear tail light fell out of it in Dallas tx I drove from Dallas to Colorado Springs with no right blinker or stoplight on the dollyRobert R.
Trailer Rental & Towing in Timpson, TX at RB's Super Lube
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Timpson, TX 75975
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4 Average Customer Rating
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The location was a single bay oil change business. The facility was not very orderly and when I got there to pick up the van on Friday they said they thought it wasn't supposed to be until Sunday. However, the van was clean and ready to go.Johnny M.
They do not have updated equipment to handle the online check in process. Too slow to check in. Uhaul is not their primary focus, not well versed at internet. Have picked up at this location twice and takes too long to get truck.Pamela M.
Great customer service! Even stayed late when I was running behind.KATTIE E.
Best customer service around, Jerry is a asset to the U-Haul community AAA+mike W.
Two great guys working there. Very helpful. Truck in great condition and made sure we knew how everything worked before we left. They went over and above!RaeDene S.
RB's Super lube was excellent. Came to my rescue after a broke down motorcycle with a flat and needed help getting the trailer and to a place to wait for rescue. He was very helpful and pleasant to work with. Thanks so much!Mike G.
The owner of this establishment called and yelled,threatened,and cussed at me for dropping my truck off in the wrong location. Threatened he was going to charge my card 800$ for it. Also, he accused me of not leaving the tow dolly with the truck, and I just received a bill with additional charges for â€œreturning the truck 7 days lateâ€ which is absolutely fabricated. DO NOT USE THIS BUSINESS.Rebecca T.
his computer was down--the truck had been returned saturday and he hadnt logged it in as returned--he had to do all that b4 he could rent it to me--we had to go aross the street to get our receipt because he couldnt print anything--it took over an hour to completeLORRI B.
The truck brakes were awful ,they need service e badly,and there was something wrong with the carburetor of the vehicle.It felt like i would accelerate and then the truck kind of died down and missed before resuming acceleration. The truck is gonna break down on someone soon and needs to be checked out starting with the carburetor computer module . Luckily it didnt break down on me but I was wary the whole timeJonathan L.
Better professional service,the employee was rude as hell.Melvin J.
I had a great experience. I picked up the trailer at a small family owned garage and I felt welcome. The man was professional. I also had very little wait time despite him working on multiple vehicles and checking out multiple uhaul rentals. Overall top notch service will rent from this location again.William A.
Very rude representative when I called to make reservation. When I arrived at location , had to wait 30 minutes to get the rental. The guy was very disgruntled and rude. Horrible experience with U-Haul. I hope I never have to use another one!casey L.
They were closed checked in by phoneCathy P.
My receipt said one price but my account was charged a slightly higher price. The receipt and the charges should not differ from one another.melanie B.
Good place for drop offCathy P.
great serviceRichard L.
Put people in a position to make customer service decisions. Of all the uhaul people I had to talk to this past three weeks, no one person could make a decision that would or could help me, the customer. I am retired Navy and have used your company many time, but this was the worst experience I have ever had. Highly disappointed in uhaul as a company.RICKY B.
Have the equipment ready for me at the location (Shreveport) i requested a week prior. And don't send me to Carthage saying it's there and once I get there it's not. Then don't charge me to fill up the tank when I didn't receive it full ( I left it with the same gas I got it with). And sent me off with a bad tire on the trailerstephen M.
I did not have a good experience at location in Timpson Tx UHAUL 53273. First off the worker Jerry was very rude. My dad and I waited 30 minutes while he performed an oil change before being serviced. Then he proceeded to tell us he didn't have any trucks available- he didn't bother asking if we had a reservation, which we did. Then he argues with me about adding safe move, which was already on reservation, he added the safe move plus which ended up overcharging my card. When asked about it he was angered that he had to call Uhaul and fix his error. He didn't go over contract with us, nor was he knowledgeable about what contract included. I wanted to clarify mileage and he didn't know where to find it & was annoyed that I asked. I would rather carry every piece of furniture I own on my back before going back to this rental location.janecia J.
This by far the worst place, the older gentleman that was helping me was extremely rude and in fact he cursed at me for asking a simple question and his response was â€œ you to God damn complicatedâ€ and a few more words.. I was charge for an extra two days which I was told it was supposed to be only 1 extra day as my return date was supposed to be anytime on the 25th I had called on the 25 th to make sure and that is what I was told. Will make sure I let everyone I know not to step a foot on my drop off location extremely unprofessionalalberto C.
Customer service was exceptional. The rep went above and beyond to assist me. This location is awesome. I will definitely use this location again and recommend this location.Tiffany A.
Train office staff. Not knowledgeable on the program.conny S.
The attendant was very rude. He was snappy with an aggressive voice. He threw my credit card on the table towards me. I had to drive behind the office to get the tow dolly. I had to drive back to the office because a trailer was in front of it. He called somebody to come move it. He never came out or helped. I had to buy an adapter before the lights would work and the break light on the driver side still didn't work. It had a hole in the cover over the wheel also. I will never go back there and I wouldn't recommend this place to anyone. Terrible Service and Treatment!!!!robert C.