The Uhaul was dirty and did not contain the equipment I requested in my order, mainly the moving blankets and 2 dollies. I was sent to this location because the truck I had reserved had not been returned to another location the night before. Very disappointed with my experience with Uhaul.
LAURA R.- New Jersey NJ
- Toms River
- 08755
Trailer Rental & Towing in Toms River, NJ at Grones Wrecker Service
(Concessionnaire U-Haul dans le voisinage)
2337 Rte 9
Toms River,
NJ
08755
Pour nous contacter
2337 Rte 9Toms River, NJ 08755
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 5h am à 8h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Toms River, NJ 08755
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Make sure truck is road worthy for a long drive
Matt W.- Rating:
- 3.0
We had our pickup location changed last minute to a location 20 miles away. The representative Had no idea of the drop off location for us, and also told us the blankets we ordered were ours to keep. At drop off location we were charged $80 dollars for blankets that were not in truck. Why would the rep at pick up tell us the blankets were ours to keep ? We will never use U haul again. Very disappointing experience 😩
Brian M.- Rating:
- 5.0
What a great experience with this business. Grones was the only one in the area that was able to accommodate our early rental need. Very pleasant gentleman, at office sorry I forgot his name. I will recommend Grones to any one that needs service. Thank you.
Marita H.- Rating:
- 5.0
Nothing
Harold N.- Rating:
- 4.0
Supply a ball joint receiver. Have equipment ready it needed fixing to put on the road. However the people were amazing!
Yechezkel W.- Rating:
- 5.0
The woman that checked me in was very nice. She was a pleasure to deal with. The location was easy to find.
Carl C.- Rating:
- 5.0
Also very good and convenient...definitely will recommend!
YVETTE S.- Rating:
- 5.0
Very friendly staff. Easy process.
Lauren M.- Rating:
- 3.0
Windshield wipers needed to be replaced. Could barely see driving on the Parkway.
Jeffrey S.- Rating:
- 2.0
did not have the pads, dolly or furniture dolly. sent me to a different location to get those. argued with me about running my card despite already reserving and paying online. took around 25 minutes which is 20 longer than it should have.
Matthew M.- Rating:
- 1.0
This facility is filthy and the people are nasty. This location does not help Haul to gain good reputation.
Susana B.- Rating:
- 1.0
This is a contract location, and they act like it; disorganized, not helpful, didn't know the UHaul software. Servicing UHaul customers clearly their lowest priority.
GEORGE D.- Rating:
- 4.0
The order I made called for 2 sets of blankets and no dolly. I was billed for 1 dolly and 1 set of blankets. I did notice the variance until drop-off. Although the lack of dolly and the extra set of blankets were accepted I think I was over-charged b a few dollars.
LeRoy B.- Rating:
- 5.0
The staff were very helpful but the U-Haul computer system was not working well and slowed the process.
Helen O.- Rating:
- 5.0
Great experience at Grones, first time renting a truck for my first time moving into my own place and they made the process easy.
Chanya T.- Rating:
- 5.0
The location has a lot of experience and customer service. This made up for the fact that the U Haul computer system "upgrade" left me without an order in the system, that was still being resolved by U Haul this morning. And U Haul was argumentative and not service oriented when we spoke, Grones = excellent, U Haul = learn to listen to your customer before you speak.
Jack M.- Rating:
- 1.0
I pick up the truck at Grones Wrecker Service on May 30th and asked if I could return it at my destination. in Neptune NJ 15 miles away. I was told YES. I used the truck for about four hours at most and returned it. The next day I got a call and told that I had to return it to the original location or I would be charged over $200. if they return it. P.S. I wasted a whole day driving back to Neptune N,J. to transfer the truck back to Grones.. I will use BUGET next time.
richard R.- Rating:
- 4.0
quicker service
STEVEN M.- Rating:
- 5.0
Staff was friendly and my Experience was excellent
adrian S.- Rating:
- 4.0
It's not a U-Haul only spot but the woman (I can't remember her name) was very thorough and helpful. Hand holding all the time!
frank B.- Rating:
- 5.0
This was our 2nd rental from Grones wrecking service and if every needed again would definitely use them. The kind and courteous service was a breath of fresh air and I would highly recommend them to other people
CHESTER S.- Rating:
- 5.0
Had some difficulties obtaining a vehicle from another U-Haul vendor but they put me in touch with Grones who had the vehicle I was looking for. With that the agent at Grones threw in a package of blankets for free.
Richard D.- Rating:
- 5.0
Great and friendly customer service
Motty Z.- Rating:
- 5.0
Grones was amazing, easy in and out, we went to UHaul on Rt 9 first and were told they had no available trucks that Rt 37 did and called to reserve one for us however when we got there they said they didnt, the guy took forever checking and before he was dont my son had already found Grones had one and we went there, from now on thats where we will be going!
LISA R.