Nothing first time experiencing a rental online it was greatJimmy M.
Trailer Rental & Towing in Tucson, AZ at One Stop Ship & Move
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tucson, AZ 85719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4 Average Customer Rating
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Below you will find my rental from U-Haul at one stop I was charged repeatedly without my permission now totaling over 200 more than I was quoted and charged for in the beginning they did not tell me I posted a complaint and I was told that a supervisor would get back to me no one ever did do not rent here it's a scam 15' Moving Van Total Paid:$200.65 View Pick-up Location:One Stop Ship & Move-Tucson, AZ Purchased On:4/2/2021DARCIE H.
Jane was very nice and friendly and she made the experience of renting the truck easy !ALEX T.
It was hard to unclock the lock.Fnu A.
Don't know if this is for the drop off location or pick up location but with a one way travel it would be nice to not get confused. I was told by uhaul in Gilbert that I could drop off at any Uhaul and then the next day I receive a phone call/text to return the uhaul to the uhaul on Broadway when I literally have a Uhaul 2 min away from my house vs on Broadway 25 min away. Thank you. (The location I was gonna drop off at wasn't one on the list so we chose the option that says that I don't know the location) overall experience was great and staff at both locations were wonderful.Melissa S.
Counter staff great. Shown Tire spec shown was 80PSI, cold. Actual cold 67 PSI Left front, 71 right front.NICHOLAS K.
Would advise no ramp on ten foot trucks but all in all great service thank youARMIDA L.
I have been renting U-Haul's, dollys, etc. from Jane for a long time. Her service is the best!ELEONOR L.
It was fine with us.THOMASA R.
We were charged an extra $120. This has been placed on our debit card. No one explained why. No one has returned our repeated phone calls.shirley K.
Everything was ok. ThanksAlejandro R.
Smooth and helpfully, polite as well.Henry C.
All aspects of the rental were explained clearly. Information provided via email streamlined the pick-up the vehicle. Staff were a pleasure to work with.Jane C.
It was a busy day so it's difficult to know how it typically runs. I reserved a pick up time based on what the hours said on line, but received a call the night before saying that location wouldn't open until 10. I was glad to still be able to get the size truck I wanted, but was disappointed to find out that I would get an even later start on a 108 degree day. The owner of the location was friendly and helpful, but the process was not easy.ANDREA L.
All around nightmare with this rental.LISA H.
Great experience for my move.Jennie R.
Dial back the deodorizer in the cab.JOHN T.
Construction makes it hard to get to the facility. Homeless people living behind the building. I do not feel safe dropping off the equipment and leaving it open.LISA T.
When we took the truck back, the location was closed, so I figured I would have to come back the next day. A family was standing outside, however, and the lady asked if we were returning the truck. When I answered yes, she pulled out her cell phone and proceeded to check me in. Now that's great service.Michael B.
Jane is always professional and awesome!Eleonor L.
I appreciate the 24/7 pick up capability, but the verification process was unexpectedly complicated and took way too long. Since the lock box was outside this meant standing out in the cold wind or hot sun for an uncomfortable long time. Please limit the amount of verification steps.matt M.
Jan was very friendly and helpful and efficient.Kimberly E.
Far too long to rent truck. 20 minutes to wait as agent got phone instruction in Chinese to process order. Even when I completed my online checkin they insisted on a photocopy of my Drivers Liscence and my credit card. Truck was ok but far from clean. Back was not swept out. They are trying but I would never use that location again.Michael P.
I think Jenna was her name and she was very helpful and friendly with the whole process of renting the truck. I even left a package and she called to let me know so that I was able to come back for it before I left town. Excellent customer service!kathryn O.
Jen was very nice, professional and helpful .danielle P.