From the very beginning. I was at the location, but the app says I was not according to the GEOlocator. The cashier in the store at the time, kept telling me to try again and again, which I did. I was there for 45 minutes trying. My husband and I got back into the car as I was attempting to get another uhaul location. The cashier came out to our van and said he could help us inside the store. He said he would have helped but he was busy. Mind you there were 0 customers while we were in the store, why didn't he say anything then. As we go thru the process he says, if you were to give me a hard time, I'd say forget about this. The guy was very lazy and could have saved us some time, NEVER AGAIN!!!
VONETTA O
Upper Marlboro Xtra Fuel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Upper Marlboro, MD 20772
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
person didn’t even know the location address. spoke very little english. not helpful
Rosanne GTraffic department completely ignored my request for a brick and mortar U-Haul dealer. This mobile 24/7 share only is terrible. U-Haul system is always down and takes hours to get keys to your truck. Terrible customer service. Terrible management.
Raymond PVery professional
RICHARD YThe site does not perform with customer service. The staff has no real knowledge of U-Haul practices. When i got the truck, they said that they they weren't able to help with checkout when the app was down, and they let someone take all of the equipment that I had reserved (appliance dolly, regular dolly, and 12 furniture covers). When i asked if they had anything left, he informed me that someone walked into the place and took everything. I asked how that could be if I had reserved this 2 days prior, and I wasnt given an answer. That last part added another day to my trip because I wasn't able to use the dollys for any part of my move. I would recommend a brick and mortar U-Haul location before any location that doesnt have the right staff or equipment. Never going back there again. 2 out of 5 stars.
Micah T