Equipment i rented was dirty enough that at the next location they attempted to charge me for the mess left within the truck. I didn't even use the inside of the truck I used it to tow a trailer. Your website let me put a reservation down on a piece of equipment that didn't exist and then this location had to cancel the rental and didn't ask when I would like to return it resulting in me being charged an additional $130 for being over time on the return. I explained this to the drop off location and they were unable to help because I didn't rent it at that location. Who the heck rents a truck and trailer and makes two different drop off times 4 hours apart?
Garrett G
Paradise
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Valdosta, GA 31602
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The rental truck’s gas cap was missing. I only used the truck for 12 miles (a brand new GMC was following with an accurate Odometer which verified the mileage). When returned to the rental store they had my mileage at 20 miles. The mileage was 60% higher than actual. I’m truly glad it wasn’t a long distance rental. I won’t recommend U-Haul in the future.
Jeremy PNice return system
MARY CBusiness is a vape (THC-A and Delta-8), smoking (pre-rolls), and lottery store primarily with U-Haul as a secondary business. Ok drop-off point but they only had one truck and one other trailer (car hauler) and doubtful if they have any moving accessories like pads, dollys etc.
STEVEN CThe truck was dirty inside we couldn’t move anything because the back of the u haul was dirty and smelled so bad so we had to drive all the way back to change the trucks then when I went to return the truck I had to wait almost over 30 minutes and only got $37 back I wouldn’t recommend this company they don’t pick up the phone
Kimberly S