Easy pick up and great location. Friendly and courteous manager at Rapid Wrench. Merci.
THERESA H
Rapid Wrench & Lube
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Valley City, OH 44280
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
U-haul van was in undriveable condition upon pick-up. Not only was it buried in snow (snow had been plowed around it) but all of the windows including the side view mirrors were completely iced over. This took a significant amount of time for the Paying Customer to clean off before it was safe to drive. Also, nothing like standing in a foot of snow while taking photos to upload to a U-Haul app. Shouldn’t this be done by company who rents the vehicle, NOT the customer? This would be no big deal if I was borrowing my buddy’s truck but when I’m paying for a service and product I expect better. And so would you.
Danny RNothing, great staff.
RANDAL HClearly it was a bother to rent from this location. Attitude is truly everything. Maybe don’t rent U-Haul’s at your location or don’t have weekend hours. Both my friend helping and I were both uncomfortable with the person handling the order
DARLENE LIt's fine. It was closed and I used the drop box but there wasn't any issues.
KENT B