Drop off could be a little more conversational with serviceJOSHUA S.
Trailer Rental & Towing in Van Alstyne, TX at Kwik Kar Lube & Tune
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Van Alstyne, TX 75495
(West of 75 off of Van Alstyne Pkwy Next to the Mcdonald's)
Services dans cet établissement :
- Lun - ven : 8h am à 6h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 4/12/2021 - 4/16/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Van Alstyne, TX 75495
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location was too busy at the time of my truck return. The assistant did not take th time to talk with me about the overcharge for an extra day but instead billed my credit card. UHaul should be explicitly vocal about the return time. I was charged an extra day because I was an hour overtime getting the truck back The man I rented from said you have 2 days . I returned in 2 days but an hour later than on contract. When renting a truck who reads the small print on the contract? Yes, my fault but also day rental should be pro-rated hourly on returns. I consider this a way for UHaul to make extra money under- handedly.CHARLES T.
The automated system was not able to inform me that this location did not have dollys. This is not the fault of the operator, but the system. This was big problem for me.Alan G.
U-Haul Truck had not been inspected before we received it. The AC was broke. This location offered us no help and they kept over billing our cardKimberly T.
Check out the trucks before you give it to another customer. Our air was broke in the truckKimberly T.
Great serviceRobert C.
The Kwik Kar forgot to leave the key in the 24 hour pick up box so I got my truck an hour late. The manager was very apologetic and sincere. Other than that they were very helpful and respectful.James S.
I was billed $18 for â€œfuelâ€ when I gassed up literally next door leaving it at half a tank on 7/29. I didn't complain. Bill plus extra mileage was settled. Now today 8/11/20 I get billed for an additional $284 as â€œadditional chargesâ€ with zero receipt, bill, invoice or the courtesy of an explanation. On top of it nobody, NOBODY answers the call center. And the local vendor whom I dropped the vehicle off with was no help outside of informing me I was the fourth person to call him today about the charges and told me to callâ€”the call center where NOBODY answers. I am treating this as a fraudulent change and stopping payment on this. Ridiculous.Donald B.
The location was easy to get to and the rep offered quick and friendly service. Will definitely use this location when need be in the future.Felix G.
They were fast and efficient with the turn in.Matt M.
The pickup from the app was great. Only issue was that it said to use the key code to get the key but didn't provide a key code. When I went inside to ask if they knew about it, they said they actually had the key.Matthew F.
We were told we could drop off the trailer at any location in Grand Prairie. When we went to a near by uhaul to drop it off, he was going to charge us $22 more. Told us we had to go to the one on 360 and I-20 which was 10 miles away. The gentleman at the place on main was not very knowledgable. There are 2 u haul dealers close by where we were but he said we HAD to take it to the one 10 miles away or pay extra. I do not think that was very fair.Janet F.
Uhal as a company messed up my reservation. Took me over an hour to get a truck. The app didnt work after sending me to another location when the first place didnt have my truck. I ended up getting a smaller truck from the oil change location. The guy there was nice and helpful. I will not use uhal in the future. I didnt even get my $50 back for my reservation guarantee that uhal messed up.Lance C.
The Manager is awesome, efficient and friendly to all its customers!Pamela J S.
The worst experience of my life! Had a certificate for $30 emailed to me was supposed to pay only $14.71 My card was charged $98 Then they tell me it will take 5-7 days! That's all the money I had!!!! I want my full refund immediately and will NEVER USE UHAUL AGAIN??RENEE M.
I had such friendly customer service! For something as stressful as moving, I felt like I was very well taken care of and sent on my way with a smile on my face! Very appreciative of everything they've done!Huntington P.
No complaints. They were awesome!!!Rhonda S.
The man was nice, but the trailer was filthy. There were cigarette butts and junk in it. It had not been swept out, we had to clean it out before we could use it. We didn't realize it until we got it home and opened it.Jack L.
Staff were extremely helpful and friendly.DON B.
Place was nice staff was great. Only complaint I have is the item I rented was way to narrow. I rented it to move a Chrysler 200 and had a hard time because of the narrowness of the unit. The car is far from a full size. But overall worked fine.aaron B.
Same as previous, good customer service . Very satisfiedHenry F.
Very pleasedHenry F.
Just keep equipment available.ALAN L.
We did an after hours drop off, so not much to offer here. It was clean and easy to spot. Had no trouble locating a place to park the truck.Darren L.
The gentleman at the location were extremely nice and professional..I will use this location again for my U-Haul needs..Thank you!!Julie J.