It's astonishing that these people are authorized to work as uhaul dealers! The place was closed due to fire incident which I get it, but they are still responsible for the services they are providing and customers who are paying! After 10 times calling uhaul customer service and contacting their business line, they finally responded with an impolite and unprofessional manner and I had to deal with everything with uhaul app which was broken! I have been charged extra for this service and haven't received my money yet! They also didn't equip the truck with things I requested. Truck was dirty too.Kiarash E.
Mediterranean Halal Meat
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Vancouver, BC V5R3C9
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I recommend you update the app, because it took me 45 minutes to get the car and delivery. And even though I filled the car with gas, I still lost money. In general, not only my friends, but I do not recommend anyone to use Uhaul.SHAHROKH G.
Location was closed because of a fire. Because of this, I was unable to get my additional materials (utility dolly). This is fine, shit happens. What isn't okay is the hour I spent being bounced around different customer service agents trying to find someone who could help me. It would be great if the self-checkin process had a box asking to confirm if I already have the extra stuff on the rental. Most of these small places never handle that, and it makes it extra frustrating.Steve G.
Very nice guy running the halal meat store, but they require a phone for pickup of trucks. This is not a real u haul location, so be sure to bring a smart phone with data as you will need it to rent the truck here. This is not disclosed during the checkout process for this location. Even if you select no to express pickup with phone, they make you do the checkout with a smartphone, as the guy has no uhaul terminal. Was a big hassle, but the guy helped me lots. Probably was not his fault. Process needs fixing. Owner was excellent, but the experience itself was below average from what i expect from uhaul.carl O.
I ordered moving blankets but didn not recieved themNicholas K.