My reservation/drop off location was changed and I was overcharged by $301. After time on the phone and with the help of the Kamloops office, this was straightened out. It was all unnecessary. I'm not 100 % sure who was at fault but it all seemed to start on Davie Street.
Patrick Richardson
Excelsior Supplies & Equipment
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Vancouver, BC V6G1W5
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very convenient service and professional staff, as for the truck it was perfect finished my move with ease, will rent from them if needed again
Mehrad AladariThe cargo we rented was not clean inside. Actually it was filthy. The odometer was indicating 7,1km when I took the cargo (I have a photo of that), but my final receipt came as the initial odometer 7,09km, or in other words I was charged for 12Km that I didn't drive.
Andre Da Silvagreat location, the store is not only uhaul but they do multiple other things as well, I have rented 3 times from these people and had no issues at all, I would recommend this location because I have booked at other locations and they dont have the truck available but the people working on Davie St always have some truck available for me if not the same size, PS parking in downtown is hard to find but they make it work by using street legal parking which works for me because its no far from the store
SEYED MAHDAVIANHad to walk over two blocks to find the truck all the time pulling a commercial dolly in hand. Arrived at the truck after 10 minutes to find the truck parked from last night with a parking ticket and the back of the truck full of trash. Notified the officer about the issue they said take pictures of the trash,parking ticket,the gas level and mileage too. No one did a walk around the vehicle to inspect for damage from the night before that was parked on the street. Very strange procedure. Then dropping off the truck the next day at 1015am store is closed and nobody there. Store sells drug paraphernalia pipes,vapes etc. Lots of druggies hanging around the place my wife and kids and I felt unsafe and will never return to that location. Thank you Ray Roach rayroach0925@gmail.com
Ray Roach