The person in your Dunbar office was incredibly rude, condescending and not in the least bit helpful. Never ever again would I use this service, he smartly asked if we were able to read numbers because we called when outside the store but were unsure if it was the right one,probably the worst customer service I've ever experienced.
Location de remorque et remorquage à Vancouver, BC chez Photo Station
Déménagement en provenance/direction de Vancouver, BC? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Vancouver, BC V6S2G4 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Vancouver, BC
Les remorques fermées à Vancouver, BC sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Photo Station!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Vancouver, BC V6S2G4. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Photo Station représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Vancouver, BC conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Vancouver, BC !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Nothing, it's great.
I was cautious about selecting this location due to all of the negative Google reviews cautioning of rude workers and fuel scams, but I am pleased to say that I had a great experience at this location. I got my furniture dolly and pads quickly and was on my way in no time. Upon returning I was running late but the employee was understanding and didn't make an issue out of it at all, even though I was most certainly to blame. I just wanted to write the review to redeem this location and, and the very least, the employee who helped me with my rental.
Very helpful, fair, and accommodating. I know your company and this store gets a lot of critique, but this was a good experience. Thanks.
Operator not willing to answer questions, passive aggressive.
the site was down or having problems when I wanted to pick up the truck. It did not come back up and start working until 15 minutes after my pick up time. Very frustrating.
Friendly and helpful service. Moving alone causes a great deal of stress and with covid-19 on top of that I was very grateful for the patience and understanding of Sukhbir while experienced difficulties trying to register my license on my mobile.
No areas to park the vehicle upon arrival
Representative was excellent. Friendly , professional and informative. I have already booked another vehicle!
The employee helping with the rental had an offensive attitude and was quite rude. We had trouble with the self pick-up due to an inability to check in with location services (on two different phones the location setting was turned on and the browser app permission was allowed but we got messages that it was unable to detect location). Whether this was a glitch or some extra security on our devices, the employee was very condescending with multiple comments about our inability to use out own phones and complaints about having to change the set-up to check out through the store (which took less than 5 minutes after 15 minutes of trying and confusion with his repeat comment to "just turn on location"). Also unnecessary trips back and forth from the side street parking to the store as he did not specify the cargo van we rented was just white with no uhaul marking - we were not expecting to attempt to pick up an unmarked van that could have been anyone's vehicle off the street. Again, with quite an unprofessional attitude as if this should have been obvious and we were disturbing him by clarifying. Overall the cargo van itself was good for our purpose and exactly as expected but we were very disappointed with the customer service at this location.
The agent was NOT helpful on the phone when I tried to book a reservation. When I went to the location in person he was rude and condescending. Very difficult man to deal with
I don't like the online walk through system. The webpage didn't seem to work well from an apple cellphone. I understand that this is probably designed to speed up the process but was far slower. Also, looking for damage on a large truck on a small screen isn't the most sensible. Much preferred the old system of person walking out with you.
THIS REVIEW SHOULD BE ABOUT MY EXPERIENCE!! Not about the pickup location! The location was ok! All process in the U-HAUL website was terrible!!!!!! The worst experience possible! Reasons: 1st, you should stop to push items to my cart! 2nd, the site lets me choose a car and options that are not available. Few minutes after my order was changed without asking me anything. 3rd, in the day, my order was changed to online pickup. I had to fill EVERYTHING again!! It's ridiculous!! 4th, this review it's not made to evaluate my experience. Otherwise, you have asked questions about all processes. Hope this feedback makes a difference "to improve for the next customer"!
The staff were lovely and helpful. Took extra time to help explain things to us.
Hire polite and helpful staff
This is not at all necessary because of all the instructional stickers but just to be sure, if the customer hasn't driven that type of vehicle before it would be nice do go over things like the parking brake release and headlights. Again, the stickers were there, but in the excitement and anxiety of moving it took a few minutes to realize these things.
Thanks for the quick and easy service!
The UHAUL website was not very transparent it appeared to me on that the tax was not included in the online payment. Once I got to Uhaul I did not have any room on my card anymore had to use debit for $142 in taxes. BUT then got charged $125 deposit because I used debit WHY? This seems like a punishment for using cash. I can appreciate the deposit is necessary under the current policies and procedures BUT to make matters worse for me when I returned the Uhaul I could not get $125 back which is frustrating and now have to call customer service. I live with a disability and on fixed income. I have $4.90 left to my name and it makes me mad that I have to go this extra step. I also emailed Uhaul day before due back. I had a sick 22 year old cat. I requested two extra days ( $80 ) I was left a strongly worded message that it can not be authorized without the credit card. This was frustrating as my deposit could have payed for it but instead I had to pay an additional $170 for the two extra days and unable to apply the $125 deposit. Not cool and the software used by agents should support people who want to use debit which is cash to me and should not be punished for using cash in the form of a $125What was that for anyhow? I had already paid $1202 on my card. Not sure my comments will be noted or taken into account but I am most displeased at this business practice of charge a deposit for using a debit card.
Amazing service, the guy working the was very pleasant to deal with!
Absolutely abysmal service. Booking was a nightmare. The website was a nightmare. My reservation got cancelled. Customer Service was atrocious. The only good part was the dealer. Absurdly pathetic. Do not use uhaul. Do not use uhaul. Do not use uhaul
Very quick and efficient service!
Worked out perfect I needed truck asap it was close to my location and was an easy transaction. A lot to do first online but like everything once it's set up it's pretty easy. Thank you will use again
Vehicle very dirty on exterior, so difficult to do pre rental check for damage. Very carefully followed instructions for rental, returned the vehicle filled exactly to 7/8 full per documents. We were charged extra for fuel even though the tank meter matched the documents. Unfair practice and very poor customer service at this location. U-Haul representative was disorganized, rude and argumentative, accused us of entering false fuel tank reading, even though we had screenshot of pre rental showing tank level. This location is a very poor representative of U-Haul, we should be refunded the $8.23 fuel surcharge, outrageous and unfair business practice.