This is the 2nd time we booked at this location. The first time, owner was not there and uhaul had to make a new reservation at a different location. 2nd time..owner again was not there...after speaking with uhaul..they said he was on his way. He called us and said will be there in 5 mins. He showed up almost 2 hours later. An hour later...the truck broke down. Haf to wait a few hours before someone came to look at it. This dealer should be removed, and the truck repaired properly
Biodun Olarinmoye
GTA Trading Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Vaughan, ON L4L3T1
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The customer service team was very helpful and accommodated a new location when the location we chose was having service issues. The mobile check in support team was also very helpful at the time of pickup and the receipt came very fast using mobile drop-off. Overall both times I have used U-Haul were very good.
Miranda PellegrinoI booked a uhaul overnight and had three separate calls confirming with the place that it would be available for me to pick up. when I got there, I had to wait for over an hour because the owner was missing from the store and when it finally came to my turn in line, he said I could have one for three hours and there were no overnight trucks available. I'm just not sure what the point of making a booking is if the stuff isn't going to be there when I need it. Customer support was able to get me a different van of a different size over an hour away but it didn't have the dollies or equipment I needed so I had to scramble last minute to get stuff sorted. Definitely added a lot of stress into the moving process.
Nayana AgrawalThe best service and location
Michele RigatoMousa a lovely lad looked after me and I got what I needed as a Uhall van. Thanks ever so much
ALI FARAHVASH