Make sure there is a good signal for pick-up and return. The app wouldn't refresh on return and had to start over a few times. It made it seem as though I hadn't finished returning the vehicle. Otherwise, everything else was smooth.
Alexander Hoffman-Ellis
Seoul Market
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Victoria, BC V8P2L5
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I booked to pick up the truck at 7:30am. But when I was about to pick it up, a agent called me at past 7am, saying the truck will not be ready at 7:30 at the location I booked and asked me to go to another location to pickup. I booked for this location due to it is close to my place and I don't have a vehicle to drive to a different location. Later, the agent told me he will have someone to have the truck ready at 8am. I agreed. Then, at 8, I went to pickup and did online check in. The APP asked me to call for assistance. I did, and was given a code that it's unable to unlock. I called twice and was asked to get to a different location to get truck. I already had helpers waiting since 7:30, which I need to pay $100 per hour. I called again and again, it was until 8:50, I was able to unlock the truck. I used UHaul many times to move here and cross the country, and I rented truck last year at the same location. But this time, it is really frustrating. It was not only I had to pay people to wait for an hour and half, it but also messed up my schedule for that day. It was really unsatisfied experience.
SI TIANI came an hour late and even though I booked the van for 6 hours I had to call in to get the reservation to allow me to access the truck. I then had to wait online. It was very frustrating.
Colin PlantThe topaz location is fully trying to scam me out of hundreds of dollars for a tank of fuel on a trip that was 27km, on a vehicle that wouldn't take gas. So U-hual is a shady company and always have been. They didn't even have a mechanic inspect the vehicle before sending it out.
Matthew EllnerMake your App more user friendly to first time users. I am not a complete idiot thank goodness, but it took me a couple of tries to get the steps at the site, to start the pick up process. Drop off was quite easy though. Might have been due to me knowing then, the steps involved and how to navigate the app versus when I started the pick up process earlier in the day. No complaints at all with all the various reps I had to chat with when issues arose. Very good, all of them. I appreciated the professionalism and knowledge from anyone I chatted with as stated.
David ouellette