Scheduled pickup for 9am. No actual office or building and owner did not arrive to almost 10am. Had no way to contact him as the listed number went to voicemail every time. Had to contact U-Haul support just to contact owner. He then tried to have me hookup the trailer myself. No apology or explanation. Wouldn't recommend this U-Haul to anyone. U-Haul support was very good though.
Jeffrey M.
Villa Hills Marina
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Villa Hills, KY 41017
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
This location was very creepy and felt unsafe
Nicole I.Everyone was very pleasant and took great care to do things in a speedy manor
Justin B.very good, i called with a question and he was able to assist very quickly
david R.I reserved at one location than had to drive 20 minutes out of my way to pick up the trailer. The man who checked me in and rented the trailer was very helpful. The previous person left the trailer door open during a rain storm and the floor was wet. This added frustration on the day I was moving will motivate me to find other rental companies in the future.
Kevin C.